Frequently Asked Questions

There are two possibilities that prevent you from editing the invoice.
Below are the possibilities:
1. You are a sub-user of the company with limited rights. 
2. You are using the approval feature, and if a voucher is approved, it can only be approved by the super user.

For previously recorded transaction in BUSY please follow below mention steps for checking reports of transactions:-
 Step 1:- Display Tab
 Step 2:- Account Books
 Step 3:- Account Registers (Standard)
 Step 4:- Sales, enter date range and then check all sales data same steps for other reports

If you mentioned the wrong address to correct it you can follow the below steps:
Step 1: Open the voucher and go to party then press Alt+ M to modify 
Step 2: Then correct address in account master then save 
Step 3: Now check by generating bill

BUSY follows the GST calculation rules to compute the GST amount in vouchers. You can also update the tax categories in the items if the GST tax rates change or edit the Tax categories (If required).
Note: Take a backup of your data before making any changes.

The reference window in the purchase voucher may be blank when making an adjustment in the payment voucher it means that the user may not have created a reference for the voucher. It is important to create a reference in order to properly adjust the voucher.

The GR number is generated by the customs authorities at the port of shipment when the exporter submits the GR form along with the shipping bill and other documents. In BUSY, you need to enter the GR number in the transport details window during voucher entry.

If the GST status of your vendors is displayed as Inactive, you can still create invoices in BUSY, as there are no restrictions on raising vouchers in BUSY.
 Further, if you are filing GSTR-1,then these invoices show error during the generation of the return.

Please follow below mention steps for make adjustments for issue credit note against an invoice:-
 Step 1:- Transaction Tab
 Step 2:- Sales Return(Cr. Note) 
 Step 3:- Add, enter party and item details enter original invoice no. against which invoice credit note is generated save

To create an IGST bill for goods shipped directly from one state to another follo the below mentioned process: 
1. Go to invoice and select the sale type as IGST 
2. Mention the billing detail in party master and shipping detail in Billing shipping window

If you are using batch details feature and maintain manufacturing date too then the voucher date specify in the purchase voucher should be greater than manufacturing date. In case manufacturing date is greater than the invoice that then you will get error related for same.