Frequently Asked Questions

To add a sales invoice for a customer, you can follow these simple steps:
Follow the steps below:
Step 1: Navigate to 'Transaction.'
Step 2: Select 'Sales.'
Step 3: Click 'Add.'
Step 4: Enter all the necessary details into the sales invoice and save it to ensure the changes take effect.

If you want to create a tax category in BUSY please follow these steps:
Step 1: Go to administration menu Then click on masters submenu
Step 3: Then click on tax category
Step 4: Afterwards click on add button to create a new tax category and save the master

To modify sale voucher in BUSY you may follow given steps:
Step:1 Go to transaction and then select sale voucher.
Step: 2 And press enter in modify and enter voucher number and open the bill.
Step: 3 After open the sale bill do update changes and resave the bill.

To enter purchase return in BUSY, you need to follow below steps:
Step 1: Go to transaction menu and submenu purchase return
Step 2: After that choose the add option and provide the necessary details, including series, date, and party and then select save option to save invoice.

To add a receipt voucher in BUSY follow below steps:
Step 1: Go to transaction menu and select receipt from it.
Step 2: In receipt click on add option to add voucher.
Step 3: Then mention all necessary details and then click on save button to save the voucher.

To cancel voucher bill in BUSY, you need to follow these steps :
Step 1 : Go to transactions then select voucher type
Step 2 : Click on modify mode and open voucher.
Step 3 : Press shortcut key Ctrl + X and cancel voucher by press ok key.

If you are picking the item through scanning barcode or batch number or serial number at sales invoice and that details does not exist or relate to any item then you will get the error of item doesnot exist even then item exist in BUSY.

If you are facing issues generating GST invoices in BUSY and GST amount is calculating incorrectly you can check below given points.
1. Check you have mentioned the correct Tax category in item master.
2. While adding voucher make sure you have selected the correct sale/purchase type.

We can do Correction on Purchase Voucher by doing modification in Purchase Transaction in BUSY.
To modify Purchase Voucher follow below Steps.
Step 1: Click on Transactions
Step 2: Click on Purchase
Step 3: Click on Modofy
Step 4: Fill Required details like No and Date
Step 5: Click on OK

The GST calculation in vouchers depends on the Sale / Purchase Type and the Tax Category of the item. If the GST is not calculating, you need to verify that you have chosen the right Sale / Purchase Type and Tax Category for the item.