Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why am I unable to make changes or edits to a finalized invoice in BUSY?
There are two possibilities that prevent you from editing the invoice.
Below are the possibilities:
1. You are a sub-user of the company with limited rights.
2. You are using the approval feature, and if a voucher is approved, it can only be approved by the super user.
How can I access old transaction records in BUSY and view previous statements and reports?
For previously recorded transaction in BUSY please follow below mention steps for checking reports of transactions:-
Step 1:- Display Tab
Step 2:- Account Books
Step 3:- Account Registers (Standard)
Step 4:- Sales, enter date range and then check all sales data same steps for other reports
I entered a wrong address and can't generate the bill now. What should I do?
If you mentioned the wrong address to correct it you can follow the below steps:
Step 1: Open the voucher and go to party then press Alt+ M to modify
Step 2: Then correct address in account master then save
Step 3: Now check by generating bill
How do I configure the software to calculate GST correctly as per new rules?
BUSY follows the GST calculation rules to compute the GST amount in vouchers. You can also update the tax categories in the items if the GST tax rates change or edit the Tax categories (If required).
Note: Take a backup of your data before making any changes.
Why is the reference window blank in the purchase voucher when making an adjustment?
The reference window in the purchase voucher may be blank when making an adjustment in the payment voucher it means that the user may not have created a reference for the voucher. It is important to create a reference in order to properly adjust the voucher.
Who generates the GR number and how do I get it for my purchase?
The GR number is generated by the customs authorities at the port of shipment when the exporter submits the GR form along with the shipping bill and other documents. In BUSY, you need to enter the GR number in the transport details window during voucher entry.
One of my vendor's GST status shows as inactive. How do I handle their invoices in BUSY?
If the GST status of your vendors is displayed as Inactive, you can still create invoices in BUSY, as there are no restrictions on raising vouchers in BUSY.
Further, if you are filing GSTR-1,then these invoices show error during the generation of the return.
What is the procedure to make adjustments if I have issued a credit note against an invoice?
Please follow below mention steps for make adjustments for issue credit note against an invoice:-
Step 1:- Transaction Tab
Step 2:- Sales Return(Cr. Note)
Step 3:- Add, enter party and item details enter original invoice no. against which invoice credit note is generated save
My goods shipped directly from one state to another. How to create IGST bill in this case?
To create an IGST bill for goods shipped directly from one state to another follo the below mentioned process:
1. Go to invoice and select the sale type as IGST
2. Mention the billing detail in party master and shipping detail in Billing shipping window
why does the error for manufacturing date cannot be greater than voucher date during purchase enrty?
If you are using batch details feature and maintain manufacturing date too then the voucher date specify in the purchase voucher should be greater than manufacturing date. In case manufacturing date is greater than the invoice that then you will get error related for same.