Frequently Asked Questions

If the GST status of your vendors is displayed as Inactive, you can still create invoices in BUSY, as there are no restrictions on raising vouchers in BUSY.
 Further, if you are filing GSTR-1,then these invoices show error during the generation of the return.

Please follow below mention steps for make adjustments for issue credit note against an invoice:-
 Step 1:- Transaction Tab
 Step 2:- Sales Return(Cr. Note) 
 Step 3:- Add, enter party and item details enter original invoice no. against which invoice credit note is generated save

To create an IGST bill for goods shipped directly from one state to another follo the below mentioned process: 
1. Go to invoice and select the sale type as IGST 
2. Mention the billing detail in party master and shipping detail in Billing shipping window

If you are using batch details feature and maintain manufacturing date too then the voucher date specify in the purchase voucher should be greater than manufacturing date. In case manufacturing date is greater than the invoice that then you will get error related for same.

If you are getting an error message saying no taxable item found while making an invoice in BUSY, then you have selected the multi tax rate sale type and in items no tax rates specified so when you apply tax this error message will appear.

If you want to change the customer name on an invoice, follow these steps: 
 Step 1: Go to Transactions, click on Modify, and select the invoice you want to edit. 
 Step 2: Then change the customer name or other relevant details if needed.

In BUSY, you need to select either the customer name or cash or bank account to post sales invoice. If you have the retail counter then you can simply post sales invoice with sales invoice with cash or bank account without creating the party master.

To edit a saved invoice draft in BUSY the easiest way to do this you can put a voucher on hold by clicking on hold voucher option or press key ALT+H and later you can do the changes in it by pressing the same key

To fix fields not populating with customer details while generating invoices in BUSY, you need to confirm the party details in the party master, in which case you need to fill in the necessary details such as party name, account group, GSTIN, dealer type, etc.

To copy invoice details like HSN code, location, etc. to new invoices in BUSY, you can use the "Duplicate" or "Copy" feature. This allows you to create a new invoice with the same details as an existing one, including HSN code, location, and other information.