Frequently Asked Questions

If you are getting an error message saying no taxable item found while making an invoice in BUSY, then you have selected the multi tax rate sale type and in items no tax rates specified so when you apply tax this error message will appear.

If you want to change the customer name on an invoice, follow these steps: 
 Step 1: Go to Transactions, click on Modify, and select the invoice you want to edit. 
 Step 2: Then change the customer name or other relevant details if needed.

In BUSY, you need to select either the customer name or cash or bank account to post sales invoice. If you have the retail counter then you can simply post sales invoice with sales invoice with cash or bank account without creating the party master.

To edit a saved invoice draft in BUSY the easiest way to do this you can put a voucher on hold by clicking on hold voucher option or press key ALT+H and later you can do the changes in it by pressing the same key

To fix fields not populating with customer details while generating invoices in BUSY, you need to confirm the party details in the party master, in which case you need to fill in the necessary details such as party name, account group, GSTIN, dealer type, etc.

To copy invoice details like HSN code, location, etc. to new invoices in BUSY, you can use the "Duplicate" or "Copy" feature. This allows you to create a new invoice with the same details as an existing one, including HSN code, location, and other information.

If TDS get applied in the one item instead of multiple items. As TDS is charge on the expenses, When we tag the expense account in the option to specify the purchase account in the item master then tds will charge only on that item.

To change a invoice in BUSY Accounting Software , follow the steps bellow
Step 1: Go to transaction then select voucher type
Step 2: Click on modify and mention voucher number 
Step 3: open voucher in modify then correct the details required
Step 4: Now save the voucher 

You can mention due date in bill by bill window during voucher entry, but in standard format of invoice printing will not show the due date. If you want to print due date on invoices you need to customize invoice from your authorized channel partner.

You can open the voucher in the modify mode then can click on cancel or delete option from below steps.
 Step 1: Click on Transactions
 Step 2: Then required voucher type
 Step 3: Then Modify
 Step 4: Then can click on cancel or delete option.