Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is TDS applied to only one item in an invoice with multiple items?

If TDS get applied in the one item instead of multiple items. As TDS is charge on the expenses, When we tag the expense account in the option to specify the purchase account in the item master then tds will charge only on that item.

How can I change an entry in BUSY Accounting Software if it is incorrect?

To change a invoice in BUSY Accounting Software , follow the steps bellow
Step 1: Go to transaction then select voucher type
Step 2: Click on modify and mention voucher number
Step 3: open voucher in modify then correct the details required
Step 4: Now save the voucher

Where can I define the payment due dates for bills sent to customers?

You can mention due date in bill by bill window during voucher entry, but in standard format of invoice printing will not show the due date. If you want to print due date on invoices you need to customize invoice from your authorized channel partner.

What's the procedure to delete or cancel an incorrect voucher entry in BUSY?

You can open the voucher in the modify mode then can click on cancel or delete option from below steps.
Step 1: Click on Transactions
Step 2: Then required voucher type
Step 3: Then Modify
Step 4: Then can click on cancel or delete option.

I'm having an issue with the farmer/agro-industry billing, how can I fix this?

Manual entries will need to be made for handling farmer accounts and purchase/sales vouchers in the BUSY. The voucher type names like 'J-Farm' and 'I-Farm' can be customized in the software configuration settings. However, auto-generation of purchaser and farmer vouchers is not possible in BUSY.

How do I give credit to a customer from a particular credit account?

To give credit to a customer from a particular credit account in BUSY, you need to create a sales voucher and select the customer from the list. Then, enter the party details and amount, and the sale will be credited to that particular customer's account.

How can I change a B2C transaction to a B2B transaction in BUSY?

In BUSY, there is two type of trandactions B2B and B2B and it depend upon the party master wheter it is registered or un registered. if party is registered it will become B2B transaction and if party is un reigstered it will become B2C transaction.

Can i enter the wrong original invoice number in sales return entry?

If you are entering a wrong original invoice number in sales return voucher then you will get a pop up of original voucher does not exist. Further you can proceed yes with wrong original invoice number but the item details can not be picked automatically.

Is there a bulk option for removing product heads in the software?

I'm sorry, but as per the given documentation, we only provide general customer support and do not have any specific information about BUSY Accounting software. It would be best to refer to the software's documentation or contact their customer support for assistance with this question.

How do I apply discount or add shipping charges to the invoice?

To apply discount in bill :
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and series
Step 5 : Enable discount and apply in voucher
For shipping fee create it as bill sundry and apply in voucher
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