Frequently Asked
Questions

Q: How can I update in item master during voucher entry?

For changes in Item master during voucher entry follow these steps: step 1: At the time of voucher entry put cursor on item name and press alt+m step 2: Open Item master automatic then modify Item master step 3: Remove item through f9 and insert again.

Q: What additional features come with BUSY related to billing?

BUSY offers several additional features related to billing, including the ability to create bills/invoices, enter receipts/payments against bills, adjust bill payments, view pending/unpaid bills for customers, generate reports for payments received against bills, and enable the Bill-by-Bill feature for detailed tracking and analysis of bills.

Q: How can I modify the purchase vouchers in BUSY?

To modify the purchase vouchers in BUSY, follow these steps: Step 1: Go to transaction section then click on purchase voucher. Step 2: Choose modify tab then specify voucher series, date and voucher number and click on ok tab. Step 3: Now, modify the invoice and save it.

Q: Can I make adjustments after the bills due date?

It depends on the type of adjustment. Some adjustments can be made after the bill's due date, while others cannot. It is best to consult the documentation or seek assistance from the software support team for specific guidance on making adjustments in BUSY Accounting software.

Q: How to delete a cancelled voucher permanently in BUSY

For Voucher Deletion, We can Either Click on Cancel Option or can press ALT+X or CLT +X Shortcut Key. Pls Follow the Below Steps : Step 1: Transaction Step 2: Select the required Voucher Type Step 3: Modify Step 4: Click on Delete or Press Shortcut Key which mention it.

Q: How to print BUSY sales vouchers and challans?

Open the Sales Voucher and Challan Voucher in Modify Mode then Either Click on Print or Press Clt + P Shortcut Key. Pls Follow the Below Steps : Step 1 Transactions Step 2: Sales Step 3: Modify Step 4: Material Issue or Receipt to the Party Step 5: Modify

Q: When I try to make a new sales invoice, it says the item doesn't exist even though I already created it. What's wrong?

If you are picking the item through scanning barcode or batch number or serial number at sales invoice and that details does not exist or relate to any item then you will get the error of item doesnot exist even then item exist in BUSY.

Q: I am facing issues generating GST invoices in BUSY. The GST amount is calculating incorrectly. What should I do?

If you are facing issues generating GST invoices in BUSY and GST amount is calculating incorrectly you can check below given points. 1. Check you have mentioned the correct Tax category in item master. 2. While adding voucher make sure you have selected the correct sale/purchase type.

Q: I entered an incorrect voucher number when saving a purchase voucher How can I correct the voucher number

We can do Correction on Purchase Voucher by doing modification in Purchase Transaction in BUSY. To modify Purchase Voucher follow below Steps. Step 1: Click on Transactions Step 2: Click on Purchase Step 3: Click on Modofy Step 4: Fill Required details like No and Date Step 5: Click on OK

Q: I am unable to see the GST amount being calculated automatically in my vouchers. What should I do?

The GST calculation in vouchers depends on the Sale / Purchase Type and the Tax Category of the item. If the GST is not calculating, you need to verify that you have chosen the right Sale / Purchase Type and Tax Category for the item.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I update in item master during voucher entry?

For changes in Item master during voucher entry follow these steps:
step 1: At the time of voucher entry put cursor on item name and press alt+m 
step 2: Open Item master automatic then modify Item master 
step 3: Remove item through f9 and insert again.

What additional features come with BUSY related to billing?

BUSY offers several additional features related to billing, including the ability to create bills/invoices, enter receipts/payments against bills, adjust bill payments, view pending/unpaid bills for customers, generate reports for payments received against bills, and enable the Bill-by-Bill feature for detailed tracking and analysis of bills.

How can I modify the purchase vouchers in BUSY?

To modify the purchase vouchers in BUSY, follow these steps:
Step 1: Go to transaction section then click on purchase voucher.
Step 2: Choose modify tab then specify voucher series, date and voucher number and click on ok tab.
Step 3: Now, modify the invoice and save it.

Can I make adjustments after the bills due date?

It depends on the type of adjustment. Some adjustments can be made after the bill's due date, while others cannot. It is best to consult the documentation or seek assistance from the software support team for specific guidance on making adjustments in BUSY Accounting software.

How to delete a cancelled voucher permanently in BUSY

For Voucher Deletion, We can Either Click on Cancel Option or can press ALT+X or CLT +X Shortcut Key.
Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Select the required Voucher Type
Step 3: Modify
Step 4: Click on Delete or Press Shortcut Key which mention it.

How to print BUSY sales vouchers and challans?

Open the Sales Voucher and Challan Voucher in Modify Mode then Either Click on Print or Press Clt + P Shortcut Key.
Pls Follow the Below Steps :
Step 1 Transactions
Step 2: Sales 
Step 3: Modify
Step 4: Material Issue or Receipt to the Party 
Step 5: Modify

When I try to make a new sales invoice, it says the item doesn't exist even though I already created it. What's wrong?

If you are picking the item through scanning barcode or batch number or serial number at sales invoice and that details does not exist or relate to any item then you will get the error of item doesnot exist even then item exist in BUSY.

I am facing issues generating GST invoices in BUSY. The GST amount is calculating incorrectly. What should I do?

If you are facing issues generating GST invoices in BUSY and GST amount is calculating incorrectly you can check below given points.
1. Check you have mentioned the correct Tax category in item master.
2. While adding voucher make sure you have selected the correct sale/purchase type.

I entered an incorrect voucher number when saving a purchase voucher How can I correct the voucher number

We can do Correction on Purchase Voucher by doing modification in Purchase Transaction in BUSY.
To modify Purchase Voucher follow below Steps.
Step 1: Click on Transactions
Step 2: Click on Purchase
Step 3: Click on Modofy
Step 4: Fill Required details like No and Date
Step 5: Click on OK

I am unable to see the GST amount being calculated automatically in my vouchers. What should I do?

The GST calculation in vouchers depends on the Sale / Purchase Type and the Tax Category of the item. If the GST is not calculating, you need to verify that you have chosen the right Sale / Purchase Type and Tax Category for the item.

Frequently AskedQuestions