Frequently Asked Questions

Please provide more details about issue you are facing regarding sales voucher value. Further, if there is any wrong value appear in sales report for any transaction then you can check the details by access the invoice in modify mode and made correction accordingly.

If the printout of the BUSY invoice does not match what I see on the screen.
 Step 1. Ensure you are not changing the invoice after printing.
 Step 2. Preview the invoice before printing.
 Step 3. Take a printout again and check for accuracy.

If the amount overpaid a vendor then you can adjust it in the next bill by using bill by bill reference feature. You have to create the reference in the voucher for the overpaid the ampunt and adjust it in the next purchase voucher.

To correct the material center tagging in the sale voucher, modify the sale voucher and specify the correct material center name. Additionally, ensure that material center usage is allowed for the specific series by checking the master control options in the voucher series configuration.

You may be unable to enter the voucher due to incorrect tax tagging in BUSY. Make sure to select the correct sale or purchase type and charge tax accordingly. There should be proper sales tagging in sale or purchase type and in item master.

The right GST rate for your business type depends on the category of goods or services you provide. You can refer to the GST rate schedule provided by the government or consult a tax professional to determine the applicable GST rate for your business.

To create a credit note for a cancelled invoice on BUSY, you need to follow these steps:
Step 1. Click on transactions.
Step 2. Choose the 'Create Credit Note' option.
Step 3. Fill in the necessary details, including the reason for cancellation.
Step 4. Submit the credit note.

If the payment has been received from the customer against sales, then we have to pass the Receipt Voucher.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Receipt Voucher
Step 3: Add the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account.

Yes, there is an option to post Consolidated RCM payable Voucher in BUSY software. 
To find that option follow these steps:
Step 1: go to the transactions menu and click on GST miscellaneous utilities
Step 2: Then you will see post consolidated rcm payable voucher option

To modify or correct your user data entry in BUSY follow these steps:
1. Open BUSY with a user who has permission to make modifications.
2. Check and open it in modify mode for the invalid entries.
3. Make the necessary modifications or corrections.
4. Save the changes.