Frequently Asked
Questions

Q: Can you guide me to modify the invoice verbally or through chat/email if unable to connect remotely?

To modify the invoice in BUSY, follow these steps: Step 1: Go to transaction section then select the required voucher type Step 2: Click on modify and access the relevant invoice in modify mode. Step 3: Now, update the details as per need and save the voucher.

Q: Why is an error appearing for the CGST and SGST has not been charged in the voucher?

If an error indicates that CGST and SGST have not been charged in the voucher, you need to check if tax is applied in the bill sundry. If tax is not applied, press F4 in the bill sundry to apply tax in the voucher.

Q: I made a mistake in my customer's GST number. How can I edit it on the invoice?

If you want to correct party GST number , you can follow the steps below: Step 1: In the voucher select party and press Alt + M to open party master in modify Step 2: Change GST number and validate it then save master

Q: The total amounts are not adding up correctly in BUSY. What could be causing this discrepancy?

If your total amount is not adding up correctly in BUSY there could be the several reasons of it: 1. Incorrect data entry 2. Due to Rounding off 3. If you made some changes in entry and in tagging of masters 4. Using old version of BUSY

Q: What can I do to exclude incorrectly added amounts when doing taxable value reconciliation in BUSY?

To exclude incorrectly added amounts when doing taxable value reconciliation in BUSY, you can enter those amounts as separate expense items instead of adding them to the taxable amount. This will ensure that they are not included in the calculation of the taxable value.

Q: I made a sale to SEZ unit but tax is being charged, how to resolve this?

To resolve the issue of tax being charged on a sale to an SEZ unit, you need to make sure that the sale type is set as "SEZ sale" in your accounting software. This will ensure that no taxes are applied to the transaction.

Q: Can you explain the different invoice/billing options and recommend which would be best for my business?

BUSY provides multiple types of vouchers for different type of transactions such as Sales, Purchase, Sales Return, etc. You can find all the voucher under the transaction menu. You need to select the correct voucher type which best suits to your nature of transaction.

Q: What is the single-entry option in BUSY Accounting Software, and why isnt it working for me?

The process of single entry option in BUSY , please follow the steps: Step 1: In the BUSY , Sale and Purchase in the single entry mode . Step 2: In the single entry mode no need to specify the Debit and Credit seprately.

Q: How to correct other details like customer name, product name etc if entered incorrectly in voucher?

To correct other details in voucher then please follow the steps : Step 1: Go to Transaction Menu Step 2: Click on voucher Step 3: Then clcik on list option Step 4: Then open voucher and modify the incorrect details then save the voucher

Q: How can I check if the barcodes are being picked up correctly in the voucher?

To check if all barcodes are being picked up correctly in BUSY,Firstly check the item barcode number then open the notepad on your system and scan it. If it is scanning the correct barcode thats means the barcode will pick correctly in the voucher.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can you guide me to modify the invoice verbally or through chat/email if unable to connect remotely?

To modify the invoice in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type
Step 2: Click on modify and access the relevant invoice in modify mode.
Step 3: Now, update the details as per need and save the voucher.

Why is an error appearing for the CGST and SGST has not been charged in the voucher?

If an error indicates that CGST and SGST have not been charged in the voucher, you need to check if tax is applied in the bill sundry. If tax is not applied, press F4 in the bill sundry to apply tax in the voucher.

I made a mistake in my customer's GST number. How can I edit it on the invoice?

If you want to correct party GST number , you can follow the steps below:
Step 1: In the voucher select party and press Alt + M to open party master in modify 
Step 2: Change GST number and validate it then save master

The total amounts are not adding up correctly in BUSY. What could be causing this discrepancy?

If your total amount is not adding up correctly in BUSY there could be the several reasons of it:
1. Incorrect data entry
2. Due to Rounding off 
3. If you made some changes in entry and in tagging of masters
4. Using old version of BUSY

What can I do to exclude incorrectly added amounts when doing taxable value reconciliation in BUSY?

To exclude incorrectly added amounts when doing taxable value reconciliation in BUSY, you can enter those amounts as separate expense items instead of adding them to the taxable amount. This will ensure that they are not included in the calculation of the taxable value.

I made a sale to SEZ unit but tax is being charged, how to resolve this?

To resolve the issue of tax being charged on a sale to an SEZ unit, you need to make sure that the sale type is set as "SEZ sale" in your accounting software. This will ensure that no taxes are applied to the transaction.

Can you explain the different invoice/billing options and recommend which would be best for my business?

BUSY provides multiple types of vouchers for different type of transactions such as Sales, Purchase, Sales Return, etc. You can find all the voucher under the transaction menu. You need to select the correct voucher type which best suits to your nature of transaction.

What is the single-entry option in BUSY Accounting Software, and why isnt it working for me?

The process of single entry option in BUSY , please follow the steps:
Step 1:  In the BUSY , Sale and Purchase in the single entry mode . 
Step 2: In the single entry mode no need to specify the Debit and Credit seprately.

How to correct other details like customer name, product name etc if entered incorrectly in voucher?

To correct other details in voucher then please follow the steps :
Step 1: Go to Transaction Menu 
Step 2: Click on voucher 
Step 3: Then clcik on list option 
Step 4: Then open voucher and modify the incorrect details then save the voucher

How can I check if the barcodes are being picked up correctly in the voucher?

To check if all barcodes are being picked up correctly in BUSY,Firstly check the item barcode number then open the notepad on your system and scan it. If it is scanning the correct barcode thats means the barcode will pick correctly in the voucher.

Frequently AskedQuestions