Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Some of my sales data did not export properly. What troubleshooting can I do?

You need to check which vouchers are not getting exported properly, So that, we can check it, and you can check the export date range, the voucher date should belong to that date range and you can check after changing the export data location.

Can I modify an invoice after creating it in BUSY? Is there a limit?

If you want to modify generated invoice then please follow the given steps
Step 1: Go to transaction menu then select invoice type.
Step 2: Open the invoice in modification mode by selecting the
Modify option
Step 3: Then modify as you want and save.

What should I do if the expenses need to be adjusted in the accounting?

BUSY Accounting software, you can adjust expenses by creating a new account for the expense and pass journal entry further you can tag expense account in item master or create bill sundry of expense  and tag expense account and pass entry in books.

Why am I unable to enter the voucher due to incorrect tax tagging?

You may be unable to enter the voucher due to incorrect tax tagging in BUSY. Make sure to select the correct sale or purchase type and charge tax accordingly. There should be proper sales tagging in sale or purchase type and in item master.

What is the right GST rate I should apply for my business type?

The right GST rate for your business type depends on the category of goods or services you provide. You can refer to the GST rate schedule provided by the government or consult a tax professional to determine the applicable GST rate for your business.

What is the process for creating a credit note for a cancelled invoice?

To create a credit note for a cancelled invoice on BUSY, you need to follow these steps:
Step 1. Click on transactions.
Step 2. Choose the 'Create Credit Note' option.
Step 3. Fill in the necessary details, including the reason for cancellation.
Step 4. Submit the credit note.

How to record receipt of payment against a sales voucher in BUSY

If the payment has been received from the customer against sales, then we have to pass the Receipt Voucher.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Receipt Voucher
Step 3: Add the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account.

What are the steps to generate inward supply in BUSY?

To create the inward supply in BUSY, follow these steps:
Step 1: Go to transaction section then select inward supply or purchase voucher type
Step 2: Click on add then create the invoice with required voucher details.
Step 3: After update the voucher details, save the invoice.

How to allocate freight charges to inventory items in BUSY?

We can apply Freight Charges as Bill Sundry during voucher entry. In Bill Sundry, There is an Option for Affecting the Cost of goods in the voucher. When we enable that option then freight charges value get include in item master on proportionate basis.

Can I modify or edit old vouchers in BUSY?

If you want to modify old voucher then please follow the given steps
Step 1: Go to transaction menu then select voucher type.
Step 2: Open the voucher in modification mode by selecting the
Modify option
Step 3: Then modify as you want and save.
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