Frequently Asked Questions

To properly save items in BUSY and avoid issues with names not matching transactions, you need to define the HSN code and description of the item in item master and voucher. Then, validate and save the voucher, and check all the items.

The sale or purchase type you select in the voucher determines whether your transactions are local or interstate in BUSY. If you see IGST instead of CGST and SGST in your voucher, you may have selected the wrong sale or purchase type.

At the time of Sales, We have to check which price we want to reflect in invoice. Whether List Price or Net Price. List Price is the price which is before discount and Net price is the price which is after discount.

In BUSY, you can record different types of sales such as cash sales, credit sales, export sales, and sales to unregistered dealers. Similarly, you can record different types of purchases including cash purchases, credit purchases, import purchases, and purchases from unregistered dealers.

You should select the account for your purchase invoice based on the nature of the expense. If it is a direct expense, then select the direct expenses account. If it is an indirect expense, then select the appropriate account for that expense.

To transfer a entry in BUSY you need to follow the steps 
Step 1: open the voucher in modify mode 
Step 2: Press F6 to transfer the voucher 
Step 3: select the voucher to which you want to transfer 
Step 4: Save 

In BUSY, cash transactions are recorded in the cash account, while cash memos are recorded in the sales account. Therefore, to differentiate between cash and cash memo transactions, you need to check the ledger account in which the transaction has been recorded.

Once you cancel a voucher in BUSY, the details are permanently deleted and cannot be recovered even if you activate it again. The only way to get the invoice details back is to restore a backup that was made before the cancellation.

Just to clarify, if there are changes made to voucher calculations after a BUSY 
update, but updating the software will not affect the database. However, if you have a 
backup, you can restore it to ensure that the voucher calculations are correct.

If you are unable to adjust purchase order in purchase voucher, check the possible reason:
1. Ensure that party name must be same as selected in purchase order.
2. Check the date must be the same or after the date of purchase order voucher.