Frequently Asked Questions

To change the contact on an existing transaction in BUSY , please follow steps : 
Step 1: Go to transaction Menu 
Step 2: Select Voucher type
Step 3 : Modify the transaction 
Step 4: change the transport details 
Step 5: Save the transaction.

Make sure that You have entered the Correct Original voucher number of that Financial Year. If Return belongs to last year then this error only shows when financial year is split it. For that mention the correct number and Ignore the error.

If you are entering a wrong original invoice number in sales return voucher then you will get a pop up of original voucher number does not exist. When adding a sales return voucher, ensure to input the correct original sale voucher number.

If transporter name is not showing in drop down list this mean it is not refreshed in list. So, Simpy press F4 key in transport field and select the newly added transporter name .In case, if still not showing add it again.

If your one of account is showing some extra amount then you need to check that ledger data in short range and then try to find that entry or date from the account is showing extra amount then rectify the entry accordingly

If you are in the Voucher entry Screen, the F4 key has several functions.
If you come transport Windows, it will work item searching.
It shows the transport list. If you are showing any report, then f4 key
works create auto posting Journal entry   

If you have created an order and it is cancelled, you can either cancel it or delete it in BUSY. But if the order is converted into an invoice, you need to create a sales return (credit note) to reverse the transaction.

To adjust sales from purchase dues in BUSY, you need to create bill reference on sale voucher & then adjust that while adding purchase voucher then select method adjustment & select the sale voucher reference on bill by wndow and save it.

To modify the entry , you need to follow:
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : CLick on modify
Step 4 : Open the voucher by entering details
Step 5 : Now made the changes you need and save.

To create a new reference number in the purchase voucher then make sure that bill by bill feature should be enable in the party master and when you pass the purchase then new bill reference automatic pick as per the voucher number.