Frequently Asked Questions

We can charge tax on invoice from 2 different ways.
1. Voucher wise- We can charge tax on overall voucher amount by using Bill sundry.
2, Item wise- We can use item wise tax also if we have different different tax for each items.

The reason for the error message showing stock is negative while saving bill in BUSY is that the available quantity of the item is less than the item being sold in sale voucher and warning alarm set negative stock as done allow.

If want to handle inter state transactions then please follow the given steps
 Step 1: Please ensure while enter inter state transaction you are selecting sale type
 as central or IGST. 
 step 2: Then save the voucher after apply tax.

If you entered the sale voucher in BUSY but it is not showing in reports, you need to resave that sale voucher again to save it properly. Sometime the vouches are not saved properly that why they do not show in reports.

Features are available that can be use project accounting.
 Sale voucher not showing correct tax rate due to:
 Step 1 : Open sale voucher
 Step 2 : Edit tax details
 Step 3 : Select correct tax rate
 Step 4 : Update voucher

To correct the wrong state on the voucher for goods coming from Jharkhand to West Bengal, the billing party state should be changed to West Bengal and the shipping party state should be corrected accordingly name as where goods has been shipping.

The software changed the way it picks up billing and shipping details because the user changed the shipping address. It can be changed back by selecting the option "as per party master" instead of "billing shipping details" in the GST reporting basis.

To change the contact on an existing transaction in BUSY , please follow steps : 
Step 1: Go to transaction Menu 
Step 2: Select Voucher type
Step 3 : Modify the transaction 
Step 4: change the transport details 
Step 5: Save the transaction.

Make sure that You have entered the Correct Original voucher number of that Financial Year. If Return belongs to last year then this error only shows when financial year is split it. For that mention the correct number and Ignore the error.

If you are entering a wrong original invoice number in sales return voucher then you will get a pop up of original voucher number does not exist. When adding a sales return voucher, ensure to input the correct original sale voucher number.