Frequently Asked Questions

Once you cancel a voucher in BUSY, the details are permanently deleted and cannot be recovered even if you activate it again. The only way to get the invoice details back is to restore a backup that was made before the cancellation.

Just to clarify, if there are changes made to voucher calculations after a BUSY 
update, but updating the software will not affect the database. However, if you have a 
backup, you can restore it to ensure that the voucher calculations are correct.

If you are unable to adjust purchase order in purchase voucher, check the possible reason:
1. Ensure that party name must be same as selected in purchase order.
2. Check the date must be the same or after the date of purchase order voucher.

Yes, you can follow these steps to edit the voucher or sales entry in BUSY.
Step 1: Administration
Step 2: Transaction
Step 3: Select Sale or any other vouchers, then modify
Step 4: Make the changes to the bill, e.g., quantity, price, discount, etc.
Step 5: Save

It is recommended not to exceed voucher number more than 16 digits in invoice for e waybill generation as there is restrictions by on government portal for voucher number upto 16 digits and exceeding 16 digits in voucher number is not acceptable

To modify or edit a saved voucher :
Step 1: Go to Transaction Menu 
Step 2: Click on voucher 
Step 3: Then click on list option and open voucher in modify mode 
Step 4: Then make the changes and save the voucher again

To enter GST details correctly for interstate transactions in BUSY, you need to follow these steps:
Step 1: Make sure the state in the party master matches the state in their GST number.
Step 2: Choose sale or purchase type as IGST or Central.

If you want to enter a purchase return voucher from BUSY please follow these steps:
Step 1: Go to transactions menu then click on purchase return voucher
Step 2: Then click on add button and you can create the purchase return voucher from there

Find out the steps to modify vouchers or data entered in BUSY
 Step 1 : Go to transaction
 Step 2 :Then select the voucher type you wants to modify
 Step 3 : And then go to modify option and edit your invoices

impact of Taxes and hsn codes in your billing is really important because tax rate should be correct according to the product or item and hsn code should be similar to the item description it helps to find description of items easily