Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How are taxes calculated in sales and purchases?
We can charge tax on invoice from 2 different ways.
1. Voucher wise- We can charge tax on overall voucher amount by using Bill sundry.
2, Item wise- We can use item wise tax also if we have different different tax for each items.
Why while saving voucher showing stock is negative?
The reason for the error message showing stock is negative while saving bill in BUSY is that the available quantity of the item is less than the item being sold in sale voucher and warning alarm set negative stock as done allow.
How to handle inter-state transactions in GSTR reports?
If want to handle inter state transactions then please follow the given steps
Step 1: Please ensure while enter inter state transaction you are selecting sale type
as central or IGST.
step 2: Then save the voucher after apply tax.
I entered a sales invoice in BUSY but it is not showing up in the reports. How can I get the sales invoices I entered to show up properly in the reports?
If you entered the sale voucher in BUSY but it is not showing in reports, you need to resave that sale voucher again to save it properly. Sometime the vouches are not saved properly that why they do not show in reports.
What is the process to set up and track project-based accounting in BUSY?My sales voucher is not showing the correct tax rate. How can I adjust the tax rate in BUSY?
Features are available that can be use project accounting.
Sale voucher not showing correct tax rate due to:
Step 1 : Open sale voucher
Step 2 : Edit tax details
Step 3 : Select correct tax rate
Step 4 : Update voucher
The voucher shows the wrong state. The goods are coming from Jharkhand to West Bengal but the voucher says West Bengal to West Bengal. How do I correct this?
To correct the wrong state on the voucher for goods coming from Jharkhand to West Bengal, the billing party state should be changed to West Bengal and the shipping party state should be corrected accordingly name as where goods has been shipping.
Why did the software change the way it picks up billing and shipping details, and can it be changed back to as per party master in billing shipping window?
The software changed the way it picks up billing and shipping details because the user changed the shipping address. It can be changed back by selecting the option "as per party master" instead of "billing shipping details" in the GST reporting basis.
I posted a transaction to a transporter contact instead of the correct contact. How can I change the contact on an existing transaction in BUSY?
To change the contact on an existing transaction in BUSY , please follow steps :
Step 1: Go to transaction Menu
Step 2: Select Voucher type
Step 3 : Modify the transaction
Step 4: change the transport details
Step 5: Save the transaction.
Why am I getting an error message that the original voucher does not exist when I enter the cell data in Sales return Voucher.
Make sure that You have entered the Correct Original voucher number of that Financial Year. If Return belongs to last year then this error only shows when financial year is split it. For that mention the correct number and Ignore the error.
I am trying to make a sales return, but the original voucher number showing does not exist. How can I resolve this issue?
If you are entering a wrong original invoice number in sales return voucher then you will get a pop up of original voucher number does not exist. When adding a sales return voucher, ensure to input the correct original sale voucher number.