Frequently Asked Questions

If the IGST amount is appearing incorrect on the invoice, ensure that the correct tax category is specified in the item master, and the appropriate sales/purchase type is selected in the invoice. Verify and correct these details to ensure accurate calculation of IGST.

The BUSY may show a negative stock message when trying to add a specific item in voucher because you dont have enough quantity of that particular item which you want to sale. So you should the available quantity of that item before proceed.

When you print an invoice the tax summary shows the taxable and tax amount and in the actual bill amount mighe be included some extra charges which is applied after tax. For that reason the tax summary and actual bill amount shows different.

The save option is not highlighting in an existing voucher due to these reasons:
 1. You do not have rights to modify the voucher.
 2. If you are using approval feature and voucher is already approved and you do not have approval rights.

To add ineligible input tax credit to business expenses in BUSY, you can select the option to mark the ITC as ineligible while creating the expense voucher. This way, the software will record the expense but will not allow ITC claim on it.

Credit note is used for sale return invoice. Please follow below mention steps to create Cr. Note in BUSY:-
 Step 1:- Transaction Tab
 Step 2:- Sales Return (Cr. Note)
 Step 3:- Add, enter details of party, orginal sales invoice no., item name, etc.

To separate your registered and unregistered vendors while generating B2B invoices in BUSY, you can enter the GST number for registered vendors and leave it blank for unregistered vendors. This will help differentiate between the two types of vendors when generating the invoices.

If there might be a difference of one rupee in the calculated amount in BUSY,please follow below steps:
Step 1: Check the round off amounts diffrence in reports . 
Step 2: Check the item basic amount 
Step 3: Recheck the item wise discount amount 

To find the correct port code and pin code for an export invoice, you can use Google to search for them. You can also consult with the transporter who will transport the goods to the port. They may have the information you need.

To select the correct party to give input credit to in a B2B invoice, you have to check While entering the transaction for the B2B invoice, you have to select ITC Eligibility as Input Goods/Services, and the party's dealer type must be registered.