Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
My billing and shipping addresses are wrong in the software. How do I change them?
In BUSY Software Billing and shipping both address entered separately
To changet the Billig Address you need to change the Address from Party master
To chaget the shipping address you need to go in voucher and then billing shipping window and change the address
How do I mark a purchase as tax-exempt in BUSY if it was mistakenly taxed?
You can mark purchase as tax exempted if by mistake charged the tax in the voucher.
Step 1: Open the purchase voucher in modify mode
Step 2: Then select the exempt sale/purc type as per local and inter state then save it.
I need to add multiple transporter details. Do I need to enter them everytime?
No, you do not need to enter multiple transporter every time. If you have created a transport details once then it will be save in your company database next time whenever you going to do the entry it will show you in dropdown
What do i need to do to enter purchases for a company in BUSY?
To enter purchase in BUSY you need to follow below mention steps:
Step 1: Go to transaction menu and select purchase voucher type
Step 2: Then select Add to enter purchase and mention required details such as account item
Stem 3: Now save the voucher
Should the billing location or shipping location be entered as the place of supply?
If GST Report basis is selected As per party master in billing/shipping window then place of supply showing as per party master and if GST Report basis is select Billing/Shipping Details then place of supply showing as per mention state in Billing/Shipping window.
Why are the tax rates not being imposed correctly in my bill entry section?
To check that why tax rates are not imposed correctly, check the below points:
Point No. 1: Check the correct tax category mentioned in item master
Point No. 2: Took proper sale or Purchase type in Invoice
Point No. 3: Check bill sundry in invoice
How do I create a new bill reference number in the purchase voucher to make an adjustment?
To create a new reference number in the purchase voucher then make sure that bill by bill feature should be enable in the party master and when you pass the purchase then new bill reference automatic pick as per the voucher number.
Should I generate separate invoices for items with different GST rates or combine them in one invoice?
No need to generate separate invoices for items with different GST rates. You can combine them in one invoice just select sale or purchase type in voucher Multi Rate or Item Wise but have to tag tax rate properly in Item Master.
How do I record a deal where part of the amount is credited back to the customer?
To record a deal where part of the amount is credited back to the customer, you can create a credit note for the amount being credited back and link it to the original invoice. This will adjust the customer's account balance accordingly.
Ensuring invoice date matches supply date in BUSY when goods are delivered on a later date.
To make sure the invoice date matches the supply date in BUSY when goods are delivered later, you need to manually check and adjust the dates. Sometimes, the dates may already match, but it's essential to verify and modify them if needed.