Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I create a new voucher in BUSY?

To create new voucher in BUSY, follow these steps:
Step 1: Go to transaction section then click on required voucher.
Step 2: Choose add tab then mention the required details like voucher number, date, party details etc.
Step 3: After update all details, save the voucher.

How can I recover the deleted bill in BUSY?

You can only recover the deleted bill in BUSY if you have the latest backup of your data Further if you are using audit trail and user activity log feature in BUSY you can generate details for that voucher that has been deleted.

How do I sell a fixed asset in BUSY

While you are purchasing any asset in BUSY software then you have to create item master for the asset and have to mention asset account in item master
If you want to sale any asset, enter sale transaction for the same item master

How to generate BB and BC invoices in BUSY?

B2B refers to the transaction for Sales and Puchase where both the parties are registered.
B2C refers to the transaction for Sales and Purchase where one party is not registered.
Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Sales and Purchase
Step 3: Add

Can I process regular transactions as supplies in BUSY?

If you want to process regular transactions then please follow the given steps
Step 1: Go to transaction menu then select voucher
Step 2: Then add and enter the details which is being asked.
Step 3: After enter the required details just save the voucher.

How do I calculate taxes in BUSY?

In BUSY , taxes are calculated automatically based on the tax rates and tax categories assigned to the items or services being sold. The software applies the appropriate tax rate to the taxable value of the transaction and calculates the tax amount accordingly.

I entered a sales invoice in BUSY but it is not showing up in the reports. How can I get the sales invoices I entered to show up properly in the reports?

If you entered the sale voucher in BUSY but it is not showing in reports, you need to resave that sale voucher again to save it properly. Sometime the vouches are not saved properly that why they do not show in reports.

What is the process to set up and track project-based accounting in BUSY?My sales voucher is not showing the correct tax rate. How can I adjust the tax rate in BUSY?

Features are available that can be use project accounting.
Sale voucher not showing correct tax rate due to:
Step 1 : Open sale voucher
Step 2 : Edit tax details
Step 3 : Select correct tax rate
Step 4 : Update voucher

The voucher shows the wrong state. The goods are coming from Jharkhand to West Bengal but the voucher says West Bengal to West Bengal. How do I correct this?

To correct the wrong state on the voucher for goods coming from Jharkhand to West Bengal, the billing party state should be changed to West Bengal and the shipping party state should be corrected accordingly name as where goods has been shipping.

Why did the software change the way it picks up billing and shipping details, and can it be changed back to as per party master in billing shipping window?

The software changed the way it picks up billing and shipping details because the user changed the shipping address. It can be changed back by selecting the option "as per party master" instead of "billing shipping details" in the GST reporting basis.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required