Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Should I generate separate invoices for items with different GST rates or combine them in one invoice?

No need to generate separate invoices for items with different GST rates. You can combine them in one invoice just select sale or purchase type in voucher Multi Rate or Item Wise but have to tag tax rate properly in Item Master.

How do I record a deal where part of the amount is credited back to the customer?

To record a deal where part of the amount is credited back to the customer, you can create a credit note for the amount being credited back and link it to the original invoice. This will adjust the customer's account balance accordingly.

Ensuring invoice date matches supply date in BUSY when goods are delivered on a later date.

To make sure the invoice date matches the supply date in BUSY when goods are delivered later, you need to manually check and adjust the dates. Sometimes, the dates may already match, but it's essential to verify and modify them if needed.

How do I properly save items in BUSY to avoid issues with names not matching transactions?

To properly save items in BUSY and avoid issues with names not matching transactions, you need to define the HSN code and description of the item in item master and voucher. Then, validate and save the voucher, and check all the items.

In voucher IGST is getting calculated instead of CGST, SGST. What could be the reason?

The sale or purchase type you select in the voucher determines whether your transactions are local or interstate in BUSY. If you see IGST instead of CGST and SGST in your voucher, you may have selected the wrong sale or purchase type.

How do I ensure my invoice reflects the correct sales price at time of sale?

At the time of Sales, We have to check which price we want to reflect in invoice. Whether List Price or Net Price. List Price is the price which is before discount and Net price is the price which is after discount.

What are the different types of sales and purchases I can record in this software?

In BUSY, you can record different types of sales such as cash sales, credit sales, export sales, and sales to unregistered dealers. Similarly, you can record different types of purchases including cash purchases, credit purchases, import purchases, and purchases from unregistered dealers.

What account should I select for my purchase invoice direct expenses or something else?

You should select the account for your purchase invoice based on the nature of the expense. If it is a direct expense, then select the direct expenses account. If it is an indirect expense, then select the appropriate account for that expense.

Can I convert a voucher like a payment receipt account, and if so, how?

To transfer a entry in BUSY you need to follow the steps 
Step 1: open the voucher in modify mode
Step 2: Press F6 to transfer the voucher
Step 3: select the voucher to which you want to transfer
Step 4: Save

How can I differentiate between cash and cash memo in the accounting system?

In BUSY, cash transactions are recorded in the cash account, while cash memos are recorded in the sales account. Therefore, to differentiate between cash and cash memo transactions, you need to check the ledger account in which the transaction has been recorded.
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