Frequently Asked Questions

If transporter name is not showing in drop down list this mean it is not refreshed in list. So, Simpy press F4 key in transport field and select the newly added transporter name .In case, if still not showing add it again.

If your one of account is showing some extra amount then you need to check that ledger data in short range and then try to find that entry or date from the account is showing extra amount then rectify the entry accordingly

If you are in the Voucher entry Screen, the F4 key has several functions.
If you come transport Windows, it will work item searching.
It shows the transport list. If you are showing any report, then f4 key
works create auto posting Journal entry   

If you have created an order and it is cancelled, you can either cancel it or delete it in BUSY. But if the order is converted into an invoice, you need to create a sales return (credit note) to reverse the transaction.

To adjust sales from purchase dues in BUSY, you need to create bill reference on sale voucher & then adjust that while adding purchase voucher then select method adjustment & select the sale voucher reference on bill by wndow and save it.

To modify the entry , you need to follow:
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : CLick on modify
Step 4 : Open the voucher by entering details
Step 5 : Now made the changes you need and save.

This error message usually occurs when the bill has already been entered or saved in the software. You can check the list of bills to confirm if the bill has already been entered. you can edit or delete the existing entry. 

If you are getting error of total quantity adjusted is more than the quantity to be adjustmed while save sales invoice then you need to check that qunatity mentioned in voucher much be same as specified in adjustment challan reference window.

It could be happen due to many reasons:
 1: If we specified to validate sales with sales return. 
 2: We can not save audited voucher (In case of modify).
 If still issue persists then can share your concern on support@busy.in

To cancel invoice in BUSY follow these steps mention below.
 Step 1: Go to transcation menu and select sales from it.
 Step 2: Then click on modify option and press Alt + X key for cancelling the invoice in BUSY.