Frequently Asked Questions

To generate invoices in BUSY, you can follow these steps:
 Step 1: Open your company then go to the Transactions menu.
 Step 2: Select Sales and click on Add.
 Step 3: Enter the necessary details such as Date, Voucher no.,Item, Amount, etc.

If your changes are not getting reflected after saving, it could be due to a technical issue or a delay in the system updating. It is recommended to re-save the voucher or regenerate it to ensure that the changes are properly reflected.

You can enter the opening balance for your Account Master or Item Master in two ways: either when you create them or later when you modify them.
Please note that Opening Balance and Related Entries can be entered only in the Beginning F.Y.

We can charge tax on invoice from 2 different ways.
1. Voucher wise- We can charge tax on overall voucher amount by using Bill sundry.
2, Item wise- We can use item wise tax also if we have different different tax for each items.

The reason for the error message showing stock is negative while saving bill in BUSY is that the available quantity of the item is less than the item being sold in sale voucher and warning alarm set negative stock as done allow.

If want to handle inter state transactions then please follow the given steps
 Step 1: Please ensure while enter inter state transaction you are selecting sale type
 as central or IGST. 
 step 2: Then save the voucher after apply tax.

This error message usually occurs when the bill has already been entered or saved in the software. You can check the list of bills to confirm if the bill has already been entered. you can edit or delete the existing entry. 

If you are getting error of total quantity adjusted is more than the quantity to be adjustmed while save sales invoice then you need to check that qunatity mentioned in voucher much be same as specified in adjustment challan reference window.

It could be happen due to many reasons:
 1: If we specified to validate sales with sales return. 
 2: We can not save audited voucher (In case of modify).
 If still issue persists then can share your concern on support@busy.in

To cancel invoice in BUSY follow these steps mention below.
 Step 1: Go to transcation menu and select sales from it.
 Step 2: Then click on modify option and press Alt + X key for cancelling the invoice in BUSY.