Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am getting an error that says "Transaction amount not fully allocated." What does this mean and how can I fix it?

If Transaction amount not fully allocated error showing durin voucher entry it means the bill reference amount is not match with the bill amount, so you need to check the amount in bill by bill window and correct it then save.

When I do item wise, why does it come automatically in the item but is not being added below in bill sundry?

When using item wise tax in BUSY, the tax is added automatically in the item wise window section and not below in bill sundry. This is because the tax is being calculated based on the item and not the overall voucher.

I cannot find the place to enter coupon codes or apply discounts to an order. Where is the discount section located?

You can enter the coupon codes in the item description or narration option while adding voucher. And for entering the discount you can add it in bill sundry or you can enable the item wise discount to mention discount item wise.

The tax amount is showing separately from the invoice amount. How can I combine them into one total amount?

If the tax amount shoiwng separately from the invoice then follow the steps to combine with invoice amount.
Step 1. Make an Sale invoice from transaction menu and choose the SaleType as Local-itemwise or Local-TaxIncl then Invoice amount shoiwng with tax.

Is it possible to maintain barcode of item in BUSY and adjustment of same through scan in sales invoice?

In BUSY, you can maintain barcode of item by using parameter feature or batch details feature or serial number feature or can maintain barcode in item alias as per requirement and will able to scan the same during sales voucher entry. 

I want to increase the discount on an invoice after generating it. What is the process to do this?

To increase the discount in a generated invoice, you need to modify that voucher and can increase the discount then save changes. But if you have generates E invoice of that voucher then you can not make any changes in it.

My sale value and taxes are not getting updated correctly when generating credit/debit notes. What should I do?

If sale value and taxes are not getting updated correctly when generating credit/debit notes, you need to check below reasons: 
1. It can be your previous year sales bill
2. or if you entered the wrong sale voucher number.

Can i create a new reference number for a bill if it is already exist in opening?

No, you can not create a new bill reference which is already exist in the opening. In that case you should create a different bill reference number or add the bill amount in that reference number by using the append option.

Can you guide me on how to view the voucher entries at the end of the day?

To view the voucher entries at the end of the day, follow these steps :
Step 1: Go to transactions and select voucher type for which want to see voucher enteries.
Step 2: Go to list, mention date and check voucher enteries list.

Why am I getting an error message about HSN when trying to process a transaction in BUSY?

When you generate e way bill or e invoice in BUSY, there can be shows an error of invalid HSN code. In that case you need to check the HSN code in the item master and correct them and then validate.
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