Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I am getting an error that says "Transaction amount not fully allocated." What does this mean and how can I fix it?
If Transaction amount not fully allocated error showing durin voucher entry it means the bill reference amount is not match with the bill amount, so you need to check the amount in bill by bill window and correct it then save.
When I do item wise, why does it come automatically in the item but is not being added below in bill sundry?
When using item wise tax in BUSY, the tax is added automatically in the item wise window section and not below in bill sundry. This is because the tax is being calculated based on the item and not the overall voucher.
I cannot find the place to enter coupon codes or apply discounts to an order. Where is the discount section located?
You can enter the coupon codes in the item description or narration option while adding voucher. And for entering the discount you can add it in bill sundry or you can enable the item wise discount to mention discount item wise.
The tax amount is showing separately from the invoice amount. How can I combine them into one total amount?
If the tax amount shoiwng separately from the invoice then follow the steps to combine with invoice amount.
Step 1. Make an Sale invoice from transaction menu and choose the SaleType as Local-itemwise or Local-TaxIncl then Invoice amount shoiwng with tax.
Is it possible to maintain barcode of item in BUSY and adjustment of same through scan in sales invoice?
In BUSY, you can maintain barcode of item by using parameter feature or batch details feature or serial number feature or can maintain barcode in item alias as per requirement and will able to scan the same during sales voucher entry.
I want to increase the discount on an invoice after generating it. What is the process to do this?
To increase the discount in a generated invoice, you need to modify that voucher and can increase the discount then save changes. But if you have generates E invoice of that voucher then you can not make any changes in it.
My sale value and taxes are not getting updated correctly when generating credit/debit notes. What should I do?
If sale value and taxes are not getting updated correctly when generating credit/debit notes, you need to check below reasons:
1. It can be your previous year sales bill
2. or if you entered the wrong sale voucher number.
How can I modify a sale in BUSY after it has been completed?
To modify a sale voucher in BUSY follow these steps:
Step 1: Go to transactions menu
Step 2: Then open the sales invoice from modify or list option
Step 3: Afterwards do the required changes in invoice and save the invoice
What causes tax calculation differences and how to update master balances in BUSY?
The cause of differences in tax calculation might be if you have not configured the Tax Types, Tax categories or Sale / Pur Type properly for your items or vouchers.
In BUSY you can run Update Master Balance from the Housekeeping menu.
How do I enter bills and invoices in BUSY? Is there a tutorial?
To enter sales bill and invoices in BUSY follow below steps:
Step 1: Go to transactions menu and select sales from it.
Step 2: Then click on add option and then mention all necessary details in invoice.
Step 3: Then click on save button.