Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why does the tax amount differ between accounts when I change the taxable value?

The tax amount differs between accounts when you change the taxable value because the tax is calculated based on the taxable amount. If you modify the taxable value, it will affect the tax calculation and result in a different tax amount.

I am seeing the wrong party name on my invoices. What is causing this?

The wrong party name on your invoices in BUSY could be caused by incorrect entry or selection of the party name while creating the invoice. Double-check the party name entered and make sure it matches the correct party while adding invoice

I don't make direct payments. Could bill sundry issues cause differences in my reports?

Yes, bill sundry issues can cause differences in your reports even if you don't make direct payments because through bill sundry you can add some charges in total amount of your voucher, similarly through bill sundry Can reduce some the amount.

What should I do if the voucher number is not correct in the software?

If the voucher or invoice number is not correct in BUSY, you need to follow these steps :
Step 1: Go to transactions select voucher type
Step 2: Click on modfiy mode and you can edit the number if voucher numbering is manually.

How do I account for different tax rates like % or % in BUSY?

If you want to record different tax rates invoice such as 12% and 18% then you need to select Multirate of Itemwise Sale / Purchase Type. You have to make sure the tax rates should be mentioned in the item master.

How can I modify a sale in BUSY after it has been completed?

To modify a sale voucher in BUSY follow these steps:
Step 1: Go to transactions menu
Step 2: Then open the sales invoice from modify or list option
Step 3: Afterwards do the required changes in invoice and save the invoice

What causes tax calculation differences and how to update master balances in BUSY?

The cause of differences in tax calculation might be if you have not configured the Tax Types, Tax categories or Sale / Pur Type properly for your items or vouchers.
In BUSY you can run Update Master Balance from the Housekeeping menu.

How do I enter bills and invoices in BUSY? Is there a tutorial?

To enter sales bill and invoices in BUSY follow below steps:
Step 1: Go to transactions menu and select sales from it.
Step 2: Then click on add option and then mention all necessary details in invoice.
Step 3: Then click on save button.

How do I generate an invoice for B2B transactions while using GST series?

To generate B2B transactions in BUSY, you need to follow these steps :
Step 1 : Go to transactions select voucher type and click on add.
Step 2 : Select party as registered and apply GST in voucher and click on save button.

How do i include tax in the amount entered in purchase in BUSY?

If you want to include tax in the amount entered in purchase, then you should select tax inclusive purchase type either local or central based on the region. In that case the tax category should be mentioned in the item masters.
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