Frequently Asked Questions

If you are unable to resolve an inaccurate billing or invoicing issue through the software, you can try contacting the vendor or customer support for assistance. They may be able to help you troubleshoot the issue or provide a solution.

Steps to follow if voucher not updating after changed QTY decimal places.
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu and select update master balances.
Step 3: If problem persist then run regenerate dual voucher option.

If you enter a voucher and its not showing in list so you need to do following things:
1:First check voucher by voucher number in modify.
2: If you search voucher number and showing invalid voucher number that means voucher is deleted.

The purpose of the "To Be Tracked With Party" option in BUSY is to track the transaction with a specific party or customer. It allows you to associate the transaction with a particular party for better tracking and reporting purposes.

If you encounter a negative stock error during voucher entry, it indicates that the item has zero or negative stock in the data. To resolve this issue, you need to input the stock for the specific item before its consumption.

You can remove the due bills of party invoicing from the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Warning Alarms
Step 4: Then select as No Action for the due bills of party invoicing and save it.

To ensure that the entry is passed correctly while creating a voucher in BUSY Accounting software, you should check the voucher details, such as date , voucher number , accounts mentioned , amount of transaction , tax type and percentage.

If you want to modify shipping details of voucher you can open voucher in modify mode from transaction - select voucher type - modify , then after party name in billing shipping details window you can update correct shipping details.

The transporter information is displayed by default in the voucher because it is required for generating the E-Way Bill. However, item information is not displayed by default as it may vary for each voucher and needs to be entered manually.

You can use the “Skip in GST Reports” option in the Sale / Pur Type and in the Item Master to exclude certain vouchers or items from the GST Reports or Returns. This option is not available in the vouchers.