Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I correctly set up distance and vehicle details when creating bills in BUSY?

To correctly set up distance and vehicle details when creating bills in BUSY, Enter the vehicle number in the field provided in the transport details window. Also click on Check Distance to calculate the distance based on the pincodes entered.

What should I check if the BG software is showing error in invoice generation?

If showing error while generate invoice check all details are fill correct like item name buyer or supplier GST no. invoice no. and then check.
If still issue related to invoice please contact to our Helpline No. 8282828282, Or 011-40964096

How do I adjust a purchase bill when advance payment has already been made?

To record an advance payment made to vendor, you need to create a new bill reference in the payment voucher. Later, when you enter the purchase voucher, you can adjust the advance payment by selecting the same bill reference no.

How to generate a new barcode and enter it for new stock items?

When you create new item in BUSY, you can enter barcode number either with the opening stock or at the time purchase of that item.
Note: You can enter opening stock of item only in the begining financial year of company.

How is serial number and voucher number different? Which one is more critical?

The voucher number is a number that is assign to each voucher while the serial number is a feature which allows you to assign serial numbers for your inventory which can be track in future. Serial number is more critical.

I'm having trouble generating invoices/bills in the software. What am I doing wrong?

If you are not able to enter voucher make sure all details entered in voucher must be correct.Check sale type,bill sundry and tax category in item master must be correct.Voucher no should not be repeate and exist any special character.

Cannot able to view transactoin in list and other reports after entry

there is some reasons when entry is not shoiwng in list and reports - 
Step 1: party select wrong date or series while open list and reports.
Step 2: party may use vouhcer approval and not approved yet.

How can I fix the address error in the invoice in BUSY?

To fix the address error in the invoice in BUSY, you need to enter the correct address in the party master. Make sure to include all the necessary details such as the station and pin code to avoid any errors.

How can I add the sales voucher in the composition company?

Your company is under composition then you can only select the exempt sale type during the sales voucher entry and the tax rate should be mention in the item master so that the GSTR 4 report will show data properly.

Why is debit note missing and how can I retrieve it?

If the debit and credit note is missing in BUSY database then it means that the particular entry has been deleted. To retrieve the deleted data, you can either restore the backup or can re enter the same in BUSY.
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