Frequently Asked Questions

There could be various reasons why a particular voucher is not being accepted in the BUSY, such as incorrect data entry, missing information, etc. It is recommended to check the voucher details thoroughly correct the error if showing any error.

The price is not picking up in the sale voucher due to the sale price it not mentioned in the item master, so it you want to pick automatic then you should mention the sale price in the item master.

For cancelling the invoice in BUSY follow these steps
 Step 1: Go to transcation menu and select sales from it.
 Step 2: Then click on modify option and press Alt + X key for cancelling the invoice in BUSY.

In BUSY, you can add an item for installation service with required details such as SAC Code and Tax Category and then enter that item during voucher entry. Further, provide more details what error you are facing while adding it.

If you are getting an error about tax category not selected while adding GST details, you need to select the correct tax category for the item. Check the tax category selected for the item and make sure it is correct.

If you are unable to resolve an inaccurate billing or invoicing issue through the software, you can try contacting the vendor or customer support for assistance. They may be able to help you troubleshoot the issue or provide a solution.

Steps to follow if voucher not updating after changed QTY decimal places.
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu and select update master balances.
Step 3: If problem persist then run regenerate dual voucher option.

If you enter a voucher and its not showing in list so you need to do following things:
1:First check voucher by voucher number in modify.
2: If you search voucher number and showing invalid voucher number that means voucher is deleted.

The purpose of the "To Be Tracked With Party" option in BUSY is to track the transaction with a specific party or customer. It allows you to associate the transaction with a particular party for better tracking and reporting purposes.

If you encounter a negative stock error during voucher entry, it indicates that the item has zero or negative stock in the data. To resolve this issue, you need to input the stock for the specific item before its consumption.