Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why is a particular voucher not being accepted in the software?
There could be various reasons why a particular voucher is not being accepted in the BUSY, such as incorrect data entry, missing information, etc. It is recommended to check the voucher details thoroughly correct the error if showing any error.
Why is the item price not coming in the sale voucher?
The price is not picking up in the sale voucher due to the sale price it not mentioned in the item master, so it you want to pick automatic then you should mention the sale price in the item master.
Sure, to cancel an invoice in BUSY, follow these quick steps: First, go to the transaction menu and select 'Sales'. Next, click on 'Modify', and to cancel the invoice, press 'Alt + X' key combination. That's it! Your invoice will be successfully canceled using these simple steps.
For cancelling the invoice in BUSY follow these steps
Step 1: Go to transcation menu and select sales from it.
Step 2: Then click on modify option and press Alt + X key for cancelling the invoice in BUSY.
If I don't add installation services to the invoice, the customer won't pay. But I'm unable to add it due to errors. What can I do?
In BUSY, you can add an item for installation service with required details such as SAC Code and Tax Category and then enter that item during voucher entry. Further, provide more details what error you are facing while adding it.
I want to add GST details for a vendor invoice, but I'm getting an error that the tax category is not selected. How should I proceed?
If you are getting an error about tax category not selected while adding GST details, you need to select the correct tax category for the item. Check the tax category selected for the item and make sure it is correct.
What options do I have if I am unable to resolve an inaccurate billing or invoicing issue through the software?
If you are unable to resolve an inaccurate billing or invoicing issue through the software, you can try contacting the vendor or customer support for assistance. They may be able to help you troubleshoot the issue or provide a solution.
I changed the quantity decimal places but it did not update automatically. Do I need to do something else?
Steps to follow if voucher not updating after changed QTY decimal places.
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu and select update master balances.
Step 3: If problem persist then run regenerate dual voucher option.
A voucher I entered seems to have disappeared, it is not showing up anymore what happened to it?
If you enter a voucher and its not showing in list so you need to do following things:
1:First check voucher by voucher number in modify.
2: If you search voucher number and showing invalid voucher number that means voucher is deleted.
What is the purpose of the "To Be Tracked With Party" option when making a transaction in BUSY?
The purpose of the "To Be Tracked With Party" option in BUSY is to track the transaction with a specific party or customer. It allows you to associate the transaction with a particular party for better tracking and reporting purposes.
I'm getting an error that my stock level is negative in BUSY. How can I resolve this?
If you encounter a negative stock error during voucher entry, it indicates that the item has zero or negative stock in the data. To resolve this issue, you need to input the stock for the specific item before its consumption.