Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want the sales vouchers in my account to correctly show the GST exempt status for composition dealers. What do I need to update in the software for this?

If you wants to show gst exempt status for your parties in composition, you have to take sale type Exempt while making transaction with Composition ledger in Sales voucher then it will automatically reffect exempt in your Sales report.

A transaction is showing in Company A's subledger but the actual transaction was for Company B. How can I move this transaction to the right subledger?

If you enter transaction in wrong sub ledger and wants to change party master you can modify voucher by transaction - sale or purchase - modify - and enter correct party master in party field and then resave voucher.

Why is the freight amount I entered in the invoice details getting added to the taxable amount instead of just the net amount?

If the freight amount you entered in the invoice details gets added to the taxable amount instead of just the net amount, then you need to apply the freight amount after GST, then just add in the net amount.

I want the software to show TDS deduction in my Capital Account rather than Duties and Taxes. How can I do this configuration?

In BUSY, we can charge the TDS on expense and not for capital account, you can pass the journal voucher.
Pls follow the below steps :
Step 1: Click on Transactions
Step 2: Then Journal
Step 3: Then Add

I put the credit date in the voucher number field, but it's not showing the details. How can I fix this?

In the voucher number field you enter the the bill number only, you can mention the due date of invoice in the bill by bill details window and it will be appear in the bills receivable and payable reports.

I want to adjust the purchase account to reduce the GST amount. What entries should I pass for this?

To adjust the purchase account to reduce the GST amount, you need to enter a journal voucher. In this, you need to specify the account in which you want to adjust the purchase account to reduce the GST amount.

What should I do if the company was created later but there are pending transactions of before date?

If the transactions are pending before the beginning financial year date of a company then you can not enter that transaction in company. In that case you should re create the company with the correct beginning financial year date.

I have a bill but I'm not sure which bill it is. How can I check the details?

You can check the details of the bill by looking for the reference number, date, and quantity. You can also try searching for the details in the account ledger or display section or compare it with your physical bill.

I generated a sale and sale return without items. Was this correct? Should I have included items?

If your customer returned the goods which you have sold then you need to pass Sale Return voucher, but if you want to pass voucher for only for rate difference then you need to pass Credit Note (w/o Item).

Should I choose local tax inclusive or exclusive while making an entry in the purchase voucher?

It depends on your preference and the tax applied while purchasing . You can choose either local tax inclusive or exclusive while making an entry in the purchase voucher in BUSY as per the tax applied while purchasing items.
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