Frequently Asked Questions

You can add the voucher for testing purpose from below steps.
 Step 1: Click on Transactions
 Step 2: Then select the required voucher type
 Step 3: Then Add and mention the required details in the voucher and save it.

When you record vouchers in BUSY, there will not be show the HSN code error. There will be GST related error for which you need to correct the Sale / Purchase Type and tax category in the item master.

The impact of the GST on Sales return is the amount which you have to pay on GST portal after deducting the GST value of sales return. It means you have to  pay less GST to the goverment.

If you have created discount bill sundry and it is not affecting the total amount in voucher then the reason could be you have created the non- impactable bill sundry by mentioning Y on post over and above option.

To fix corrupted references and balances, try restoring from a backup file. If that doesn't work, you may need to manually correct the references and balances. It's important to regularly backup your data to prevent loss of important information.

You need to select sale/purchase type with respect to the different state 
In case you are doing interstate transactions specify the sale/purchase type as central and if you are doing intrastate transaction then specify the sale/purchase type as local 

If your purchase invoice is not reflecting in BUSY, the might the invoice is get deleted or cancelled. Further to find out the exact reason, please provide more details about which report you are looking for that invoice in.

Yes, you can make bill without the alternate unit option in BUSY. Simply create the bill and enter the quantity in the main unit. The alternate unit option will not be available, but you can still generate the bill.

If incorrect MRP is showing during the sales invoice then after backup run update master balance from housekeeping. If still same issue is coming then need to check in short range then will get a particular date and voucher.

If you are applying round off before tax in bill sundry then the round off value will affect the taxable amount. You should apply round off after tax if you do not want to include it in taxable figure.