Frequently Asked Questions

To edit or delete the invoice, go to:
 Step 1 : CLick on transactions
 Step 2 : Select voucher type
 Step 3 : Modify 
 Step 4 : Edit and save
 Step 5 : To delete press 'F8' Key.

If incorrect MRP is showing during the sales invoice then after backup run update master balance from housekeeping. If still same issue is coming then need to check in short range then will get a particular date and voucher.

Yes, your invoice may get rejected if the GR (Goods Receipt) details are incorrect or missing. It is important to ensure that the GR number and other related information are accurately entered in the invoice to avoid any rejection.

To add multiple items in an invoice in BUSY, you can click on the "Add Item" button in the invoice creation screen. This will allow you to select and add multiple items from your item master to the invoice.

To enter pin codes for export bills in BUSY, you need to go to the billing page and enter the correct pin code in the designated field. Make sure to enter the pin code accurately to avoid any errors.

To Create Sale return voucher in BUSY follow below Steps.
Step 1: Click on Transaction
Step 2: Click on Sale Return 
Step 3: Add sale return voucher with all the necessary details, such as date, invoice number, party, item, tax, etc.

You can add the voucher for testing purpose from below steps.
 Step 1: Click on Transactions
 Step 2: Then select the required voucher type
 Step 3: Then Add and mention the required details in the voucher and save it.

If discount applying automatically then might you have added discount in the Item Master, so you have to remove from it. Further may be you have configured party item wise price discount structure so you need to remove that.

Yes, in BUSY, the standard configuration offers more features than the POS configuration. Standard configuration includes features such as direct filing of GSTR and making E-Way Bill Invoice, while POS configuration is more suitable for point of sale transactions.

To get the correct address details on invoice in BUSY, you need to enter the correct address details in the party master and transport details window. Once the details are entered correctly, they will automatically reflect in the invoice.