Frequently Asked
Questions

Q: What are the different voucher available for billing in inter branch transactions?

The different options available for billing in inter branch transaction Step 1 : You can add stock transfer voucher for inter branch transaction Step 2 : You can add sales and purchase also in case of inter branch

Q: I am getting errors in voucher posting, what may be the reasons?

There could be various reasons for errors in voucher posting, such as incorrect voucher number, wrong tax rate, missing HSN code, or incorrect account specified. It is important to check and correct these errors before posting the voucher.

Q: Is it possible to apply central or local tax in the voucher?

Yes, it is possible to apply central or local tax in the voucher. To enter central or local transactions you need to select the proper sale, purchase type based on the region during the voucher entry in BUSY.

Q: How to match units in item master and transactions in BUSY?

In BUSY, the item unit will be automatically picked as per the unit specified in the Item master. If the unit doesn't match with the item unit, BUSY will not allow you to proceed further during voucher entry.

Q: How can I update regenerate master help files in BUSY ?

To run regenerate master help files you need to follow below steps: Step 1: Take the latest backup of your data. Step 2: Login company with admin credentials. Step 3: Then go to House keeping and run regenerate master help files.

Q: Will the invoice date and number change in the new bill?

If you are using voucher numbering as automatic then in new voucher or bill voucher number will change in next no. and for date it will show you system date or last vouhcer data as per your configuration.

Q: I processed the transaction with the wrong Account Name. How can I modiFinancial Year the sales invoice?

To modiFinancial Year the saved voucher in BUSY, follow these steps: 1. Go to Transactions. 2. Open the bill in modiFinancial Year mode. 3. Correct the required details in the bill, or you can change the account name. 4. Then Re-save it.

Q: I entered some incorrect data on an invoice in BUSY can I modify it after the fact?

If you want to modify details in voucher , you can follow the bellow steps: Step 1: Go to transaction and select voucher type and open voucher in modify . Step 2: Change the details and save voucher

Q: How do I ensure the correct tax is computed in BUSY for domestic vs international clients?

To calculate the correct tax amount in BUSY for domestic and international clients, you need to choose the appropriate sale or purchase type in your vouchers and ensure that the tax category in the item master is accurate.

Q: How do I configure the sales invoice to show taxes and discounts in a certain order?

In BUSY, taxes and discounts are shown in the order they are applied. You can configure the order by selecting the 'Tax Inclusive' option under sales types and then applying discounts on the total tax inclusive voucher amount.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What are the different voucher available for billing in inter branch transactions?

The different options available for billing in inter branch transaction
 Step 1 : You can add stock transfer voucher for inter branch transaction
 Step 2 : You can add sales and purchase also in case of inter branch

I am getting errors in voucher posting, what may be the reasons?

There could be various reasons for errors in voucher posting, such as incorrect voucher number, wrong tax rate, missing HSN code, or incorrect account specified. It is important to check and correct these errors before posting the voucher.

Is it possible to apply central or local tax in the voucher?

Yes, it is possible to apply central or local tax in the voucher. To enter central or local transactions you need to select the proper sale, purchase type based on the region during the voucher entry in BUSY.

How to match units in item master and transactions in BUSY?

In BUSY, the item unit will be automatically picked as per the unit specified in the Item master. If the unit doesn't match with the item unit, BUSY will not allow you to proceed further during voucher entry.

How can I update regenerate master help files in BUSY ?

To run regenerate master help files you need to follow below steps:
Step 1: Take the latest backup of your data.
Step 2: Login company with admin credentials.
Step 3: Then go to House keeping and run regenerate master help files.

Will the invoice date and number change in the new bill?

If you are using voucher numbering as automatic then in new voucher or bill voucher number will change in next no. and for date it will show you system date or last vouhcer data as per your configuration.

I processed the transaction with the wrong Account Name. How can I modiFinancial Year the sales invoice?

To modiFinancial Year the saved voucher in BUSY, follow these steps:
1. Go to Transactions.
2. Open the bill in modiFinancial Year mode.
3. Correct the required details in the bill, or you can change the account name.
4. Then Re-save it.

I entered some incorrect data on an invoice in BUSY can I modify it after the fact?

If you want to modify details in voucher , you can follow the bellow steps: 
Step 1: Go to transaction and select voucher type and open voucher in modify .
Step 2: Change the details and save voucher

How do I ensure the correct tax is computed in BUSY for domestic vs international clients?

To calculate the correct tax amount in BUSY for domestic and international clients, you need to choose the appropriate sale or purchase type in your vouchers and ensure that the tax category in the item master is accurate.

How do I configure the sales invoice to show taxes and discounts in a certain order?

In BUSY, taxes and discounts are shown in the order they are applied. You can configure the order by selecting the 'Tax Inclusive' option under sales types and then applying discounts on the total tax inclusive voucher amount.

Frequently AskedQuestions