Frequently Asked Questions

In BUSY, you cannot create an invoice with account details if the party name is missing in the existing voucher. Check whether you have saved a blank invoice or if party details have been removed due to corruption.

To fix the error message The reference number already exists in the opening reference, you can either remove the existing reference number and enter a new one, or you can append the amount to the existing reference number.

If you are experiencing issues with adding an item to your voucher in BUSY, check below steps:
Step 1: Check if that item is blocked.
Step 2: Check if that item stock is negative and set it as dont allow.

For create debit and credit notes for amount difference in BUSY please follow below mention steps:-
 Step 1:- Transaction Tab
 Step 2:- Dr. Note (w/o Items) Or Cr. Note (w/o Items)
 Step 3:- Add, enter details and save

For charged central gst follow the below steps:
Step 1: Go to transaction then go to purchase voucher
Step 2: Click on add and take purchase type central If purchase type central not show then you can create through F3

There is no need to link inventory with billing in BUSY as if you are going to raise dual voucher or inventory voucher like sale/purchase, sale return/purchase return and inventory related voucher then its auto reflect in report

If you are filing quarterly returns, you still need to include IGST in the voucher when the type of transaction is inter state transaction. The GST should be recorded accurately in your transactions regardless of your filing frequency.

No, a separate column cannot be created for the order voucher number in a return voucher in BUSY. However, an optional field can be added to mention the order number which will be printed along with the voucher.

To create a credit note voucher without GST and without items in BUSY, you need to select the 'Credit Note Without Item' option and then enter the necessary details such as the voucher number, date, and GST nature.

To correct the error of invalid cgst tax check the following option :
Step 1: Make sure you have selected correct sale or purchase type as per voucher requirement
Step 2: Check in item tax category is selected correct .