Frequently Asked Questions

To correct the error of invalid cgst tax check the following option :
Step 1: Make sure you have selected correct sale or purchase type as per voucher requirement
Step 2: Check in item tax category is selected correct .

To enable automatic sales price application for streamlined bill creation in BUSY, you need to go to the pricing mode for sales by pressing Alt+F. From there, you can enable the option to automatically apply the sales price.

BUSY does not have any portal. Further if want assistance for set up BUSY for billing, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If you are select the appropriate tax type in the invoice and provide the necessary details such as party information, price and taxable value the system will accurately calculate the tax and reflect the correct information in reports.

Reasons for not able to add details for your transaction in BUSY.
1. If you do not have the user rights for adding the voucher in BUSY.
2. If you do not entered the all necessary information in the voucher.

The different options available for billing in inter branch transaction
 Step 1 : You can add stock transfer voucher for inter branch transaction
 Step 2 : You can add sales and purchase also in case of inter branch

There could be various reasons for errors in voucher posting, such as incorrect voucher number, wrong tax rate, missing HSN code, or incorrect account specified. It is important to check and correct these errors before posting the voucher.

Yes, it is possible to apply central or local tax in the voucher. To enter central or local transactions you need to select the proper sale, purchase type based on the region during the voucher entry in BUSY.

In BUSY, the item unit will be automatically picked as per the unit specified in the Item master. If the unit doesn't match with the item unit, BUSY will not allow you to proceed further during voucher entry.

To run regenerate master help files you need to follow below steps:
Step 1: Take the latest backup of your data.
Step 2: Login company with admin credentials.
Step 3: Then go to House keeping and run regenerate master help files.