Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How can I manually enter a different price for an item if a customer wants a discount?
To manually enter a different price for an item if a customer wants a discount in BUSY, you can enter the discount percentage or amount for each item after entering the item details while creating an invoice.
What does "append" mean when the software asks if I want to append to an existing reference?
When you create a new bill reference but that reference is already created or in the opening reference then you need to append it which means the amount of that bill add in the existing reference amount.
How should I enter the price and other details for the returned product in the debit note?
When you enter purchase return (debit note) voucher for return product then after party you need to enter the original invoice number then items details will automatically copied from the original voucher with price and other details.
Why am I getting a warning message of invalid tax when trying to save a tax invoice?
If you are getting a warning message of invalid tax when saving a tax invoice, it means in item master different tax specified and in voucher you are applying different tax so you need to check this.
How do I add a new transporter or update transport details on an existing sales voucher?
To modify or add transport details in bill in BUSY:
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : Updare or add new transport details in window
Step 4 : Add new bill and save
How can I modify my purchase voucher if it belongs to GST and includes freight charges?
Its depend on you, you can modify the voucher from the transaction menu as there is no restriction in BUSY but if you are using the audit trail feature then will not be able to modify it.
I am seeing double input tax credit booked in BUSY. How do I correct this?
If your Input tax Credit is showing double you need to check your transactions and check if there is any duplicate invoices is generate or not if generated rectify that and check the data entry mistakes also
How to change tax type from central to LGST in new company in BUSY
To apply local tax instead of central tax in a new company, you need to Select local Sale / Purchase Type when you create a voucher. Also use CGST & SGST instead of IGST in accounting vouchers.
Can you explain to me what is meant by invalid Unit during voucher entry?
During voucher if you enter wrong unit name which is different from item master then it shows invalid unit error.Further it picks from item master but if change during voucher entry then it shows invalid unit error.
How is GST calculated if I add percentage based freight/forwarding charges to my invoice?
If you add the freight charges in the voucher,then make sure apply the freight bill sundry before the GST bill sundry. As GST will get charge on freight and freight value get added in the taxable amount.