Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I change the billing party on a GST invoice after creating it?
The billing party name in the sales voucher can be edited after generating it. But if you generate E way bill or E invoice of that voucher then you can change the billing party name in them.
when I am posting entry why is it showing a limit of 31 days for data feeding?
When you are using BUSY in demo copy it shows a limit of 31 days for data feeding because it is a trial version and is meant to be used for a limited period of time.
Why can't I find the field to input scrap value and other additional purchase costs in BUSY?
In BUSY, There is no specific field to input scrap value or other additional purchase costs.You manually have to create scrap value or other addtional charges as an item or bill sundry in the purchase voucher.
When I try to save after entering a transaction, I get an error. What is causing this?
If you are not able to save a transaction in BUSY, then might be incorrect details entered or some details are missing. You should refer to the error message getting and try to correct that error.
Why am I seeing pending sales voucher references in my receipt voucher? How can I prevent this?
You are seeing pending sales voucher references in your receipt voucher because those vouchers have not been adjusted yet. To prevent this, you need to make sure to properly adjust the references when receiving the payment.
I received an error that I have digits on my BUSY bill. How do I fix this?
The portal has a limit of 16 characters for the voucher number. If you exceed this limit, you will get an error in BUSY. To fix it please reduce the voucher number length and try again.
How can I differentiate between Purchase bill number and invoice number while making a purchase in BUSY?
You can differentiate between Purchase bill number and invoice number by mentioning the Purchase bill number in the invoice in GST reporting details and mention then voucher no. as invoice number while making purchase invoice.
Should I use Input Goods or Capital Goods option in BUSY for purchase vouchers with discounts?
It depends on the type of purchase. If it is an input good, use the Input Goods option. If it is a capital good, use the Capital Goods option. Discounts can be applied in both options.
I think my latest BUSY invoices did not save properly. How can I recover them?
If your latest BUSY invoices did not save properly, you can try recovering them from a backup. If you don't have a backup, unfortunately, the data may be lost.And you have to add the voucher again
The billing and shipping addresses are incorrect in my BUSY invoice. What should I do?
If the billing and shipping addresses are incorrect in your invoice, you can edit the address in account master for billing address and for shipping update the correct address in the Billing/Shipping window of the voucher.