Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can items be deleted from the transaction menu?

No, items cannot be deleted from the transaction menu in BUSY Accounting software. To delete item from voucher you have to open voicher in modify then select the item and press F9 to remove item then save.

The software says the original voucher I entered does not exist even though it is from last year What should I do to get the historical data to show up

Pls Follow the Below Steps :
Step 1: If Original Voucher is entered then it should be correct
Step 2: If Financial Year is Splitted and voucher numner is correct then we can ignore the voucher number error.

When converting a sales order to an invoice in BUSY, will it automatically pick the right sales order based on party name?

To enter the auto invoice from order follow below steps:
Step 1: Go to transactions option and select sale voucher option.
Step 2: Then select add option and press F11 key to adjust the order in sales voucher.

I made a cash sale but the customer's name is not showing in the sales return. How can I fix this?

If you made a cash sale but the customer's name is not showing in the sales return, because the cash sales party master is not maintaining it, it will not show up in your sales return.

I am having issues with duplicate or erroneous transactions being recorded. What can cause this and how do I fix it?

If you are experiencing issues with duplicate or erroneous transactions recorded in BUSY, you should use the ledger reconcile option to rectify these transactions. Once rectified, you can proceed to cancel these duplicate or erroneous transactions.

How can I fix the sales voucher amount so it does not change when I update the quantity or price

The amount in the sales voucher is calculated based on the quantity and the price of the items. Therefore, if you change either of them, the amount will also change accordingly. You cannot fix the amount.

What is the process for withdrawing invoices in BUSY?What is the process to generate an e-way bill in BUSY?

TO withdraw invoice in BUSY:
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : Open the voucher who wanrt to delete
Step 5 : Press F8 key and delete voucher

How can I change voucher type from purchase to sale invoice as I entered wrongly in purchase vouhcer.

To change a  purchase voucher into sale voucher you may follow given steps:
Step: 1 open the purchase voucher and press F6.
Step: 2 Select the voucher type as sale and press enter and save the voucher.

when I am posting entry why is it showing a limit of 31 days for data feeding?

When you are using BUSY in demo copy it shows a limit of 31 days for data feeding because it is a trial version and is meant to be used for a limited period of time.

Why can't I find the field to input scrap value and other additional purchase costs in BUSY?

In BUSY, There is no specific field to input scrap value or other additional purchase costs.You manually have to create scrap value or other addtional charges as an item or bill sundry in the purchase voucher.
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