Frequently Asked Questions

If you are not able to save a transaction in BUSY, then might be incorrect details entered or some details are missing. You should refer to the error message getting and try to correct that error.

You are seeing pending sales voucher references in your receipt voucher because those vouchers have not been adjusted yet. To prevent this, you need to make sure to properly adjust the references when receiving the payment.

The portal has a limit of 16 characters for the voucher number. If you exceed this limit, you will get an error in BUSY. To fix it please reduce the voucher number length and try again.

You can differentiate between Purchase bill number and invoice number by mentioning the Purchase bill number in the invoice in GST reporting details  and mention then voucher no. as invoice number while making purchase invoice.

It depends on the type of purchase. If it is an input good, use the Input Goods option. If it is a capital good, use the Capital Goods option. Discounts can be applied in both options.

If your latest BUSY invoices did not save properly, you can try recovering them from a backup. If you don't have a backup, unfortunately, the data may be lost.And you have to add the voucher again

If the billing and shipping addresses are incorrect in your invoice, you can edit the address in account master for billing address and for shipping update the correct address in the Billing/Shipping window of the voucher.

To fix an error in your voucher, you need to locate the part that has the error, such as date, party, item, quantity, etc. Then, you need to correct the error and save the voucher again.

To convert sales invoice into a sales return invoice, follow the below steps:
Step 1: Open the sales voucher and press F6 function key.
Step 2: Select sales return voucher and enter the original voucher number then save.

To do the billing in your company you need to follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice such as sale purchase and click on add button to create an invoice