Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What steps should I take if I think there is an error on my voucher
To fix an error in your voucher, you need to locate the part that has the error, such as date, party, item, quantity, etc. Then, you need to correct the error and save the voucher again.
What is the process for converting a sale invoice to a sale return invoice?
To convert sales invoice into a sales return invoice, follow the below steps:
Step 1: Open the sales voucher and press F6 function key.
Step 2: Select sales return voucher and enter the original voucher number then save.
What menu do I access to turn on billing features and options in BUSY?
To do the billing in your company you need to follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice such as sale purchase and click on add button to create an invoice
I made a quotation but it's not getting saved. What should I do?
If quotation is not save then you need to re enter the voucher, follow these steps:
Step 1 : CLick on transactions
Step 2 : Then quotation
Step 3 : Click on add , add details and save voucher
How do I include tax and in the amount while creating an invoice?
If you want to calculate tax within the amount you have entered then you need to select the tax inclusive sale type. Also make sure that the tax rates should be mentioned in the item masters.
How can I modify every bill manually after setting the voucher number manually?
To modify every bill manually after setting the voucher number manually in BUSY, you need to follow these steps :
Step 1: Go to transactions menu open each bill in modify mode and make the necessary changes.
Should I use IGST or other tax rates for export transactions in BUSY?
For export transactions in BUSY, you should use IGST (Integrated Goods and Services Tax) as it is a tax levied on the movement of goods from one state to another or from one country to another.
How do I get help if I have an issue generating a bill?
If you are facing any issue with generating bills in BUSY you may also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How can I access the option for deleting an entry in BUSY?
To delete an entry in BUSY, follow these steps:
Step 1: Take data backup.
Step 2: Now go to transactions and select voucher type, open voucher you want to delete.
Step 3: Press F8 key and delete the voucher.
Why is it not allowed to show zero quantity in sales quotation?
A sales quotation is meant to propose potential sales, and items with zero quantity might suggest no intention to sell. So BUSY will not allow you to enter zero quantity of items in sales quotation voucher.