Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How can i post entry in BUSY?
To post entry in BUSY, follow these steps:
Step 1: Login your BUSY company then go to transaction section
Step 2: Choose the required voucher type then click on Add
Step 3: Create the invoice with required details.
The software says the original voucher I entered does not exist even though it is from last year What should I do to get the historical data to show up
Pls Follow the Below Steps :
Step 1: If Original Voucher is entered then it should be correct
Step 2: If Financial Year is Splitted and voucher numner is correct then we can ignore the voucher number error.
When converting a sales order to an invoice in BUSY, will it automatically pick the right sales order based on party name?
To enter the auto invoice from order follow below steps:
Step 1: Go to transactions option and select sale voucher option.
Step 2: Then select add option and press F11 key to adjust the order in sales voucher.
I made a cash sale but the customer's name is not showing in the sales return. How can I fix this?
If you made a cash sale but the customer's name is not showing in the sales return, because the cash sales party master is not maintaining it, it will not show up in your sales return.
I am having issues with duplicate or erroneous transactions being recorded. What can cause this and how do I fix it?
If you are experiencing issues with duplicate or erroneous transactions recorded in BUSY, you should use the ledger reconcile option to rectify these transactions. Once rectified, you can proceed to cancel these duplicate or erroneous transactions.
How can I fix the sales voucher amount so it does not change when I update the quantity or price
The amount in the sales voucher is calculated based on the quantity and the price of the items. Therefore, if you change either of them, the amount will also change accordingly. You cannot fix the amount.
What is the process for withdrawing invoices in BUSY?What is the process to generate an e-way bill in BUSY?
TO withdraw invoice in BUSY:
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : Open the voucher who wanrt to delete
Step 5 : Press F8 key and delete voucher
How can I change voucher type from purchase to sale invoice as I entered wrongly in purchase vouhcer.
To change a purchase voucher into sale voucher you may follow given steps:
Step: 1 open the purchase voucher and press F6.
Step: 2 Select the voucher type as sale and press enter and save the voucher.
I made a sale invoice in BUSY but did not add GST to it. However, BUSY is not showing this as an error during voucher entry or in the error checking options. Is this a problem with the software?
If GST is not applied in a voucher as per the tax category defined in the item master and the sales/purchase type specified in the voucher type, BUSY will issue a warning during voucher entry.
I need to charge IGST when invoicing a client in another state, even though the place of supply is within my own state. Why is this required and how can I do it properly in the software?
If your client is in the different state then you need to charge the IGST sale purc type in the voucher. The state shows in the place of supply from where the billing is done.