Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Is it advisable to keep multiple Performa Invoice separate while making a sale bill to avoid calculation errors?
No calculation issue in BUSY if select multiple performa invoice in sales bill.
If the number of items in each Performa invoice is more then we suggest adjust separate separate performa Invoice in sale bill.
What steps do I need to take to print bills with auto-populated details?
When you print bills from BUSY, the details are automatically populated based on the information you have entered in the company or the voucher. You do not need to enter the details again for printing.
Why is the % tax rate not showing up automatically in BUSY anymore?
To rectify the 18 percent tax rate in the voucher then make sure that you have properly apply the sale purc type in the voucher and mention the correct tax rate in the item master.
How do I enter multiple LR numbers on invoices in one field?
You can enter LR number in GR/RR no field in Transport Details window or can mention in the optional field after configure it. You can enter multiple LR numbers with the use of commas (,).
Why is the GST amount being calculated incorrectly for my retailer invoices?
The GST amount may be calculated incorrectly for retailer invoices due to incorrect input of MRP rate, quantity, or GST percentage. It is important to ensure accurate data entry to calculate the GST amount correctly.
How do I remove an item from my sales voucher in BUSY
If you want to remove an item in sales voucher then, on item S. No. row right click and delete that row. Alternatively you can press F9 on that row which you want to remove.
Why is the bill being generated despite the process not being completed?
Here are some steps to troubleshoot that a bill is not generated automatically due to configuration:
Step 1: Bills are not saving automatically.
Step 2: Check the network configuration .
Step 3: Check Voucher number configuration
Can I add multiple parties to a single bill in BUSY software?
In accordance with government regulations, only one party can be entered on a single bill.
Further, you have the option to specify another party along with their address in the Billing/Shipping details in BUSY.
How can I check if my data is correctly showing in BUSY?
To check if your data is correctly showing in the BUSY you can check reports like trail balance, profit and loss account, balance sheet etc. to check that all relevant reports are showing correct results.
How does BUSY calculate taxes on invoices? Can I customize tax rates?
The sale purchase type in the voucher and the tax rates in the Item Master determine how BUSY calculates taxes in invoices. You can also customize the tax rates in BUSY to suit your needs.