Frequently Asked Questions

No calculation issue in BUSY if select multiple performa invoice in sales bill.
If the number of items in each Performa invoice  is more then we suggest adjust separate separate performa Invoice in sale bill.

If the party name not getting updated automatically in the sales return for a cash transaction, because the cash sales party master is not maintaining it, it will not show up in your sales return.

If you have deleted a customer invoice in BUSY in that scenario you can only recover it if you have the backup of your data otherwise you need to reenter the same invoice in BUSY

To correct a rounding difference of 1 paisa in BUSY, you can manually adjust the amount in the voucher. Edit the voucher and change the amount to the desired value to align with your calculations.

There is no specific time limit mentioned for updating the GR number field after invoice submission in BUSY.you can also mentioned at the same time of voucher adding but before e-invoice or e-way bill generated.

In purchase return with item voucher, we can post return along with item so that the inventory will also affect. further, purchase return without item voucher is used for posting rate difference voucher against purchase.

To ensure that the unit of an item doesn't change automatically in voucher, you can cross check the unit mentioned in item master and the unit updated in vouchers related to that item in BUSY.

If you did some modification in voucher after that if you unable to see your credit dates,
I would need to know which type of changes you did. In order
to provide you with the appropriate guidance.

To change the payment method from cash to card in the sale voucher entry in BUSY, you need to edit the voucher and select the payment mode as card bank account instead of cash account.

If invoice made does not get saved by the system then need to add invoice again. Please follow below mention steps for add invoice:-
 Step 1:- Transaction Tab
 Step 2:- Sales Invoice
 Step 3:- Add