Frequently Asked
Questions

Q: I am confused about when to use Exempt vs Nil rated taxes in purchase entries. When should I choose Exempt and when should I pick Nil rate?

Exempt and Nil rated taxes are used in purchases when there is no tax applicable on the item. The choice between Exempt and Nil rated taxes depends on the specific item and its tax category.

Q: I made some entries in BUSY but don't remember which accounts I entered them in. How can I check where I made those entries?

To find enteries in BUSY, please check: Step 1 : CLick on transactions Step 2 : Select voucher type in which the voucher has been added Step 3 : CLick on modify add details Step 4 : Check voucher

Q: What masters need to be configured in BUSY before starting transactions?What options do I have to sync data between BUSY software and Tally?

Before the starting of the transactions in BUSY you need to create a master such as account,item name etc You can import data from tally to BUSY but you cant sync data between tally and BUSY

Q: What should I do if an item I want to add to the purchase voucher doesnt have a specific unit listed?

If unit not available in BUSY you can add unit after follow thse steps: step 1: Go in administration step 2: Go in master step 3: Go in unit and add unit according to your requirement.

Q: I want to modify a voucher I already created in BUSY. How can I edit or modify an existing sales voucher?

You can edit or modify the voucher from below steps. Step 1: Click on Transactions Step 2: Then Sales Step 3: Then Modify Step 4: Select the voucher and modify it as per your needs.

Q: Why is BUSY allowing voucher creation even when mandatory fields like GST rate/amount are not filled? This is leading to errors.

If GST is not applied in a voucher as per the tax category defined in the item master and the sales/purchase type specified in the voucher type, BUSY will issue a warning during voucher entry.

Q: Is there any difference in the process if there is a single tax rate item or mutiple tax rates items?

Yes, for mutiple tax rates items you should select sale or purchase type either multirate or itemwise during sale and purchase voucher entry. Furthermore for single item you can select single rate sale purchase type.

Q: Can you provide guidance on how to ensure the accuracy of the invoice details, such as quantity and price?

If you want to ensure the accuracy of the details such as quantity,price you need to manually reconcile the voucher and check its accuracy and if any changes required you can do the changes accordingly.

Q: When exporting in BUSY, it says country should be other than India for export transactions. Why is that?

The reason why BUSY shows the error message "Country should be other than India in party master for export transaction" is because for export transactions, the country of the party should be different from India.

Q: I am getting an unexplained difference of . when subtracting amounts. Could this be due to rounding off?

These are the reasons for these types of differences one is due to rounding off, and the other is due to differences in decimal places. After backup, check by increasing decimal places or rounding off.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am confused about when to use Exempt vs Nil rated taxes in purchase entries. When should I choose Exempt and when should I pick Nil rate?

Exempt and Nil rated taxes are used in purchases when there is no tax applicable on the item. The choice between Exempt and Nil rated taxes depends on the specific item and its tax category.

I made some entries in BUSY but don't remember which accounts I entered them in. How can I check where I made those entries?

To find enteries in BUSY, please check:
Step 1 : CLick on transactions
Step 2 : Select voucher type in which the voucher has been added
Step 3 : CLick on modify add details
Step 4 : Check voucher

What masters need to be configured in BUSY before starting transactions?What options do I have to sync data between BUSY software and Tally?

Before the starting of the transactions in BUSY you need to create a master such as account,item name etc
You can import data from tally to BUSY but you cant sync data between tally and BUSY

What should I do if an item I want to add to the purchase voucher doesnt have a specific unit listed?

If unit not available in BUSY you can add unit after follow thse steps:
step 1: Go in administration 
step 2: Go in master 
step 3: Go in unit and add unit according to your requirement.

I want to modify a voucher I already created in BUSY. How can I edit or modify an existing sales voucher?

You can edit or modify the voucher from below steps.
 Step 1: Click on Transactions
 Step 2: Then Sales
 Step 3: Then Modify
 Step 4: Select the voucher and modify it as per your needs.

Why is BUSY allowing voucher creation even when mandatory fields like GST rate/amount are not filled? This is leading to errors.


If GST is not applied in a voucher as per the tax category defined in the item master and the sales/purchase type specified in the voucher type, BUSY will issue a warning during voucher entry.

Is there any difference in the process if there is a single tax rate item or mutiple tax rates items?

Yes, for mutiple tax rates items you should select sale or purchase type either multirate or itemwise during sale and purchase voucher entry. Furthermore for single item you can select single rate sale purchase type.

Can you provide guidance on how to ensure the accuracy of the invoice details, such as quantity and price?

If you want to ensure the accuracy of the details such as quantity,price you need to manually reconcile the voucher and check its accuracy and if any changes required you can do the changes accordingly.

When exporting in BUSY, it says country should be other than India for export transactions. Why is that?

The reason why BUSY shows the error message "Country should be other than India in party master for export transaction" is because for export transactions, the country of the party should be different from India.

I am getting an unexplained difference of . when subtracting amounts. Could this be due to rounding off?

These are the reasons for these types of differences one is due to rounding off, and the other is due to differences in decimal places. After backup, check by increasing decimal places or rounding off.

Frequently AskedQuestions