Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I change the payment method from cash to card in the sale voucher entry?
To change the payment method from cash to card in the sale voucher entry in BUSY, you need to edit the voucher and select the payment mode as card bank account instead of cash account.
What do I do when the invoice I made does not get saved by the system?
If invoice made does not get saved by the system then need to add invoice again. Please follow below mention steps for add invoice:-
Step 1:- Transaction Tab
Step 2:- Sales Invoice
Step 3:- Add
What happens if the rate of the item changes after adding taxes to the purchase cost?
If the rate of the item changes after adding taxes to the purchase cost in BUSY Accounting software, then the sales price will also change accordingly based on the updated purchase cost and tax rates.
What is the process to manually update sales prices if the auto pickup does not work?
If the sales price is not automatically picked, it indicates that you haven't predefined the sales price in the item master. In such cases, you can manually update the price while creating the sales voucher.
Why am i not able to see the apply tax option in my sales order?
If then apply tax option is not visible in sales order then you have select the sale type as item wise, tax inclusive, exempt in that case the apply tax option will not be highlighted.
What should I do if a transaction has been recorded under the wrong account name?
If you pass transaction under wrong account name follow these steps?
step 1: Go in transaction select voucher type
step 2: Open voucher list and select entry
step 3: Change account name and resave voucher.
I think my bill amount is incorrect. How can I verify and correct billing amounts?
To ensure the accuracy of the bill amount, you can cross verify the prices listed for each item along with their corresponding GST calculations. If you identify any discrepancies, kindly rectify the data entry accordingly.
My BUSY is linked to the Vijayawada station. Is this software only for local use?
No, the BUSY is not only for local use. It can be used for both local and central transactions. Even you can use BUSY in outside the country by using the globle edition of it.
If I get an Already Exist error on a voucher number, what should I do?
If you get an Already Exist error on a voucher number in BUSY, you should delete the existing voucher and upload it again. or can mention the new unique voucher number while adding voucher entry.
I accidentally deducted sales vouchers from the wrong company. How can I fix this?
To fix the issue of deducting sales vouchers from the wrong company in BUSY,you can restore the latest backup file taken before voucher deletion. And if needed delete the sale voucher in correct company now.