Frequently Asked Questions

When you print bills from BUSY, the details are automatically populated based on the information you have entered in the company or the voucher. You do not need to enter the details again for printing.

To rectify the 18 percent tax rate in the voucher then make sure that you have properly apply the sale purc type in the voucher and mention the correct tax rate in the item master.

You can enter LR number in GR/RR no field in Transport Details window or can mention in the optional field after configure it. You can enter multiple LR numbers with the use of commas (,).

The GST amount may be calculated incorrectly for retailer invoices due to incorrect input of MRP rate, quantity, or GST percentage. It is important to ensure accurate data entry to calculate the GST amount correctly.

If you want to remove an item in sales voucher then, on item S. No. row right click and delete that row. Alternatively you can press F9 on that row which you want to remove.

Here are some steps to troubleshoot that a bill is not generated automatically due to configuration:
Step 1: Bills are not saving automatically. 
Step 2: Check the network configuration . 
Step 3: Check Voucher number configuration 

In accordance with government regulations, only one party can be entered on a single bill.
 Further, you have the option to specify another party along with their address in the Billing/Shipping details in BUSY.

To check if your data is correctly showing in the BUSY you can check reports like trail balance, profit and loss account, balance sheet etc. to check that all relevant reports are showing correct results.

The sale purchase type in the voucher and the tax rates in the Item Master determine how BUSY calculates taxes in invoices. You can also customize the tax rates in BUSY to suit your needs.

To specify type of transaction in BUSY , when entering voucher you can select sale or purchase type as Local or Central gst as per your requirement and tax will be calculating according to that.