Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I made a sale of Rs. under Composition Scheme. What will be the CGST, SGST and total GST I need to show if my tax rate is %?

For a sale of Rs.6000 under Composition Scheme in BUSY, the CGST and SGST tax will be 0.5% each, making a total of 1%. Therefore, the total GST for this sale will be Rs.60.

I want to correct the date or period of a transaction entered wrongly in my books. How can I edit or change the date for an entry?

Please follow the steps:
Step 1: Go to Transaction menu
Step 2: Select the voucher sale/purchase/receipt etc
Step 3: Click on modify option and open the voucher and then you can make changes.

I am unable to find the HSN code field in the invoice entry page in BUSY. Where can I enter HSN codes for my invoices?

The Hsn code field is not available during the invoice entry. You have to mention the HSN code in the item master then in the invoice entry it will show in item info window.

I want to make changes to the opening voucher but it does not allow editing it. How can I modify it?

TO modiy voucher follow steps:
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : CLick on modify
Step 4 : Open voucher and make changes and save

What tax should I apply if the supply originates from state and the sales are made in a different state

If the supply of goods or services occurs in a different state from the state where the sales are made, then the central tax will apply as the transaction will be considered as interstate.

I am unable to modify or edit an imported return voucher. How can I get the modification access for it?

To modify or edit an imported return voucher in BUSY, it is necessary to have modification rights for the voucher assigned to the sub-user or to be logged into the company with super user.

The billing features in BUSY are not calculating sales tax properly for my mobile phones. What could be wrong?

Possible reasons for not calculating the correct tax amount in BUSY.
1. Wrongly configured tax category like you have mention wrong tax rate in tax category master.
2. Wrong sale type selection while adding the voucher.

Why are entries I posted for one period showing up in another period after closing and reopening the software?

Some entries posted for one period showing up in another period due to wrong date entered during voucher creation. In that case you need to modify that voucher and correct the date then check.

What should I do if the quantity in my sale is less than the total quantity ordered?

If the quantity in your sale invoice is less than the total quantity in sale order, then you need to modify the sale invoice and correct the quantity as mentioned in the sales order. 

How do I sort transactions by date in BUSY reports? The default sort order is not chronological.

To sort transactions by date in BUSY reports, you need to click on the column header for the date column. The default sort order is not chronological, so you need to manually sort it.
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