Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What happens if the rate of the item changes after adding taxes to the purchase cost?

If the rate of the item changes after adding taxes to the purchase cost in BUSY Accounting software, then the sales price will also change accordingly based on the updated purchase cost and tax rates.

What is the process to manually update sales prices if the auto pickup does not work?

If the sales price is not automatically picked, it indicates that you haven't predefined the sales price in the item master. In such cases, you can manually update the price while creating the sales voucher.

Why am i not able to see the apply tax option in my sales order?

If then apply tax option is not visible in sales order then you have select the sale type as item wise, tax inclusive, exempt in that case the apply tax option will not be highlighted.

What should I do if a transaction has been recorded under the wrong account name?

If you pass transaction under wrong account name follow these steps? 
step 1: Go in transaction select voucher type
step 2: Open voucher list and select entry
step 3: Change account name and resave voucher.

I think my bill amount is incorrect. How can I verify and correct billing amounts?

To ensure the accuracy of the bill amount, you can cross verify the prices listed for each item along with their corresponding GST calculations. If you identify any discrepancies, kindly rectify the data entry accordingly.

My BUSY is linked to the Vijayawada station. Is this software only for local use?

No, the BUSY is not only for local use. It can be used for both local and central transactions. Even you can use BUSY in outside the country by using the globle edition of it.

If I get an Already Exist error on a voucher number, what should I do?

If you get an Already Exist error on a voucher number in BUSY, you should delete the existing voucher and upload it again. or can mention the new unique voucher number while adding voucher entry.

I accidentally deducted sales vouchers from the wrong company. How can I fix this?

To fix the issue of deducting sales vouchers from the wrong company in BUSY,you can restore the latest backup file taken before voucher deletion. And if needed delete the sale voucher in correct company now.

What is the difference between deemed export bills and merchant export bills in BUSY?

Deemed export bills are not taxable and are only shown for the purpose of display, while merchant export bills are taxable and are meant for actual exports. This is a feature in the BUSY .

I made a mistake in SEZ export invoice in BUSY. How to delete/cancel it?

To delete or cancel a mistake in an SEZ export invoice in BUSY, you can press CTRL+X to cancel the invoice and to delete that press F8 This will remove the invoice from the system
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