Frequently Asked Questions

As per the government norms, you can adjust the single orginial sales voucher in the single sales return voucher.for multiple sales return vouchers you have to pass each seperate sales return entry in BUSY.

No, BUSY does not have the feature to split freight charges automatically if an order is delivered in parts. Further, you need to split and enter the freight charges manually in every sales voucher.

Yes, you can use a date other than the system date for the purchase transactions in BUSY. If the system date is picking automatically then you can also change it as per the requirements.

If then apply tax option is not visible in voucher then you have select the sale type as item wise, tax inclusive, exempt in that case the apply tax option will not be highlighted.

Adding stock through purchase vouchers is done when purchasing items from suppliers, while physical stock vouchers are used to adjust the stock levels based on the actual physical count of items in the inventory.

There could be various reasons why all of your sales are not being displayed in the sales list, such as
Step 1 : Incorrect date range
Step 2 : Filters applied
Step 3 : Or unposted transactions.

To ensure smooth functioning of the system, you need to enter accurate and complete details such as transaction information, party details, product details, invoice details, and any other relevant information required by the system.

regenerate dual vouchers option that is available in house keeping menu is used to resave the voucher in bulk and also if you have did some changes such as change in tagging and configurations 

To cancel bill you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher

BUSY validates HSN codes and GST rates during invoice generation from the item master and voucher if you have specify wrong tax rate and hsn codes in item it may display the error message