Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The call got disconnected. Can you explain again how purchase and sales are recorded in BUSY?

Sales and purchase Record you can check From:
Step 1: Go to Display.
Step 2: Click on Account book.
Step 3: Select Account Registers.
Step 4: Sale register and purchase register will appear you check report from here.

The amount is blank in BUSY for a transaction. How can I enter the Available amount?

The voucher automatically calculates the amount based on the item’s quantity and price. If amount is not appearing then you need to reopen the voucher and re enter the quantity and price then save.

Is there an automated way to input rates for items and quickly create bills in BUSY?

Yes, BUSY provides an automated way to input rates for items and quickly create bills. You can create item masters with predefined rates and easily select them while creating bills, saving time and effort.

The voucher details are not clearly visible in the software. How can I get more details?

For More detail you can open voucher and check detail further you can print or export voucher in pdf then check detail. 
when you open voucher you will get more detail of voucher

Why are some transactions showing up under Main series and some under New series in BUSY?

In BUSY, you can create the multiple series for the voucher type.If the you created the new series and entered the data in the both the series then the report will show transaction accoridngly.

I activated a cancelled voucher but not show any entry in that, what should i do?

When you cancel a voucher in BUSY, all the details of the voucher are erased from the system. Therefore, if you want to activate the voucher again, you have to enter the details again.

I need help understanding the voucher creation process in BUSY. Can you explain the steps?

Steps to add the sales voucher in BUSY
Step 1: Go to transaction menu and click on sales.
Step 2: Then select add option and add the voucher by mentioning all relevant information.

Can I modify a credit note after generating it in BUSY? What is the process?

Yes, you can modify a credit note after generating it in BUSY. The process involves locating the credit note in the software, opening it for editing, making the necessary modifications, and saving the changes.

Is there a way to enter a pin code in BUSY when modifying a voucher?

Yes, there is a way to enter a pin code in BUSY when modifying a voucher. You can enter the pin code in the transport details window details during E-invoice generation in the voucher.

Can discounts be given at a voucher level instead of item level in BUSY?

Yes, discounts can be given at a voucher level instead of item level in BUSY
To apply the discount on voucher level Add a Bill sundry for DIscount and enter in vouchers as per requirements
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