Frequently Asked
Questions

Q: How do I cancel a bill that was created incorrectly on BUSY?

To cancel bill you can follow these steps : Step 1 : Click on transactions Step 2 : Select voucher type Step 3 : Modify Step 4 : OPen voucher and press CTRL + X to cancel voucher

Q: How does BUSY validate HSN codes and GST rates during invoice generation?

BUSY validates HSN codes and GST rates during invoice generation from the item master and voucher if you have specify wrong tax rate and hsn codes in item it may display the error message

Q: Why am I unable to change taxation type of a sale type?

You can't unable to change taxation type of any sale type once it has been used in any transaction. You can create new sale type with correct taxation type through pressing f3 on sale type.

Q: How do I link the rent quotation and sales bill in BUSY

BUSY does not offer a specific option for rent quotation. However, you can use the sales quotation option to create a quote for rent item and then adjust it in the sales invoice later.

Q: Why did it take a lot of time while generate sale invoice.

If while saving sale invoice taking a lot of time do check some points: 1: Run reindex database from house keeping after taking backup of the company. 2: Check incomplete voucher and junk character or master.

Q: How can I update details in an already created voucher in BUSY?

To update details in already created voucher go to: Step 1 : CLick on transactions Step 2 : Select voucher type Step 3 : Modify the voucher who want to update Step 4 : Update details and save

Q: How can I edit or cancel an invoice after creating it?

To cancel or edit the invoice: Step 1 : CLick on transactions Step 2 : Sales Step 3 : Modify Step 4 : Edit the invoice and save Step 5 : To cancel press CTRL + X cancel it

Q: How do I record inventory used or sold out of inventory?

To record inventory used or sold out of inventory, you need to create a voucher for sales. This voucher will reduce the quantity of inventory and record the usage or sale of the item.

Q: Can I avoid Transport Details if the bill is for services?

You can avoid Transport Details if the bill is for services in BUSY. But if you want to generate e invoice then you need to mention only Station and Pincode in Transport Details window.

Q: How can sales be checked after making changes to an item?

In BUSY, you can check the sales after making changes to an item by generating a Sales report like sales list, sales register, etc and see if the changes are reflecting correct or not.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I cancel a bill that was created incorrectly on BUSY?

To cancel bill you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher

How does BUSY validate HSN codes and GST rates during invoice generation?

BUSY validates HSN codes and GST rates during invoice generation from the item master and voucher if you have specify wrong tax rate and hsn codes in item it may display the error message

Why am I unable to change taxation type of a sale type?

You can't unable to change taxation type of any sale type once it has been used in any transaction.
You can create new sale type with correct taxation type through pressing f3 on sale type.

How do I link the rent quotation and sales bill in BUSY

BUSY does not offer a specific option for rent quotation. However, you can use the sales quotation option to create a quote for rent item and then adjust it in the sales invoice later.

Why did it take a lot of time while generate sale invoice.

If while saving sale invoice taking a lot of time do check some points:
1: Run reindex database from house keeping after taking backup of the company.
2: Check incomplete voucher and junk character or master.

How can I update details in an already created voucher in BUSY?

To update details in already created voucher go to:
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : Modify the voucher who want to update
Step 4 : Update details and save

How can I edit or cancel an invoice after creating it?

To cancel or edit the invoice:
Step 1 : CLick on transactions
Step 2 : Sales
Step 3 : Modify
Step 4 : Edit the invoice and save
Step 5 : To cancel press CTRL + X cancel it

How do I record inventory used or sold out of inventory?

To record inventory used or sold out of inventory, you need to create a voucher for sales. This voucher will reduce the quantity of inventory and record the usage or sale of the item.

Can I avoid Transport Details if the bill is for services?

You can avoid Transport Details if the bill is for services in BUSY. But if you want to generate e invoice then you need to mention only Station and Pincode in Transport Details window.

How can sales be checked after making changes to an item?

In BUSY, you can check the sales after making changes to an item by generating a Sales report like sales list, sales register, etc and see if the changes are reflecting correct or not.

Frequently AskedQuestions