Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why are entries I posted for one period showing up in another period after closing and reopening the software?
Some entries posted for one period showing up in another period due to wrong date entered during voucher creation. In that case you need to modify that voucher and correct the date then check.
What should I do if the quantity in my sale is less than the total quantity ordered?
If the quantity in your sale invoice is less than the total quantity in sale order, then you need to modify the sale invoice and correct the quantity as mentioned in the sales order.
How do I sort transactions by date in BUSY reports? The default sort order is not chronological.
To sort transactions by date in BUSY reports, you need to click on the column header for the date column. The default sort order is not chronological, so you need to manually sort it.
The call got disconnected. Can you explain again how purchase and sales are recorded in BUSY?
Sales and purchase Record you can check From:
Step 1: Go to Display.
Step 2: Click on Account book.
Step 3: Select Account Registers.
Step 4: Sale register and purchase register will appear you check report from here.
The amount is blank in BUSY for a transaction. How can I enter the Available amount?
The voucher automatically calculates the amount based on the item’s quantity and price. If amount is not appearing then you need to reopen the voucher and re enter the quantity and price then save.
Is there an automated way to input rates for items and quickly create bills in BUSY?
Yes, BUSY provides an automated way to input rates for items and quickly create bills. You can create item masters with predefined rates and easily select them while creating bills, saving time and effort.
The voucher details are not clearly visible in the software. How can I get more details?
For More detail you can open voucher and check detail further you can print or export voucher in pdf then check detail.
when you open voucher you will get more detail of voucher
Why are some transactions showing up under Main series and some under New series in BUSY?
In BUSY, you can create the multiple series for the voucher type.If the you created the new series and entered the data in the both the series then the report will show transaction accoridngly.
I activated a cancelled voucher but not show any entry in that, what should i do?
When you cancel a voucher in BUSY, all the details of the voucher are erased from the system. Therefore, if you want to activate the voucher again, you have to enter the details again.
I need help understanding the voucher creation process in BUSY. Can you explain the steps?
Steps to add the sales voucher in BUSY
Step 1: Go to transaction menu and click on sales.
Step 2: Then select add option and add the voucher by mentioning all relevant information.