Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I generate invoice in BUSY by keeping billing details blank and only providing shipping details?

No, you cannot generate an invoice in BUSY by keeping the billing details blank and only providing shipping details. Both billing and shipping details are required to generate an invoice in BUSY.

How do I check if a purchase invoice is eligible for input tax credit in BUSY?

In the Purchase voucher, If you selected the gstin party and ITC eligibility as per Input goods and services, Input services and Capital goods.Then you are eligible for the input tax credit.

How can I fix minor spelling errors or formatting issues on invoices before sending them out?

You can fix minor spelling errors or formatting issues on invoices before sending them out. Simply open the invoice, make the necessary changes, and save the updated version before sending it out.

I want to record purchase of an item without product group. How can I do this?

For entering purchase voucher in BUSY you do not need item group or product group but for adding the item master in BUSY you need to item group or product group field.

I need to generate an invoice for a past date. Is backdating invoices allowed in BUSY?

BUSY allows you to create invoices with a backdated date. However, only the Super / Admin user and the users who have the rights to do so can generate the backdated invoices.

When creating a debit note for returned material, what should i select under ITC eligibility?

When you are creating purchase return (debit note) voucher for returned material, then you should select input goods or services as ITC eligibility if you want to reverse the claim of ITC.

Where can I see the notes I added to a voucher when printing the voucher?

When you print the standard format voucher then there is no option to print the voucher notes.
You can create the format for the required voucher type and add the vouchers notes field.

Who can I contact for help if I am having trouble with BUSY's billing features?

If you are facing any issue during billing in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

The discount amounts are reducing the tax amounts in BUSY invoices, what should I do?

The discount amount reducing the tax amount in invoice then you need check the discount bill sundry configuaration and make sure the Adjust in sale amount option is correctly configured as required.

I want to track inventory and stock levels. How to do it in BUSY?

Yes, In BUSY we can track inventory by posting sale/Purchase and other vouchers releated to inventory and can check stock report by these steps:
Step 1: Display
Step 2: Stock Status
Step 3: Closing Stock
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