Frequently Asked Questions

When you are creating purchase return (debit note) voucher for returned material, then you should select input goods or services as ITC eligibility if you want to reverse the claim of ITC.

When you print the standard format voucher then there is no option to print the voucher notes.
You can create the format for the required voucher type and add the vouchers notes field.

If you are facing any issue during billing in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

The discount amount reducing the tax amount in invoice then you need check the discount bill sundry configuaration and make sure the Adjust in sale amount option is correctly configured as required.

Yes, In BUSY we can track inventory by posting sale/Purchase and other vouchers releated to inventory and can check stock report by these steps:
Step 1: Display
Step 2: Stock Status
Step 3: Closing Stock

The SEZ customer should be kept registered as a type of dealer in BUSY and mention GST No. alo in the account master, while creating voucher select sale type related to SEZ.

If the serial number window is not opening during voucher entry then make sure that serial number wise details feature should be enable from the inventory tab and in the item master.

Customs duty is charged by the federal government on import and export of goods from India.
Note: As it is your legal matter need to consult to your CA or accountant for that.

In BUSY, there is no need to save a voucher on the desktop before printing it. You can directly print it from BUSY without the need for saving on the desktop. 

If the party belongs to outside India then you need to specify 999999 pin code in party master and update the last port pin code in billing/shipping window and transport details window