Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
When creating a debit note for returned material, what should i select under ITC eligibility?
When you are creating purchase return (debit note) voucher for returned material, then you should select input goods or services as ITC eligibility if you want to reverse the claim of ITC.
Where can I see the notes I added to a voucher when printing the voucher?
When you print the standard format voucher then there is no option to print the voucher notes.
You can create the format for the required voucher type and add the vouchers notes field.
Who can I contact for help if I am having trouble with BUSY's billing features?
If you are facing any issue during billing in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in
The discount amounts are reducing the tax amounts in BUSY invoices, what should I do?
The discount amount reducing the tax amount in invoice then you need check the discount bill sundry configuaration and make sure the Adjust in sale amount option is correctly configured as required.
I want to track inventory and stock levels. How to do it in BUSY?
Yes, In BUSY we can track inventory by posting sale/Purchase and other vouchers releated to inventory and can check stock report by these steps:
Step 1: Display
Step 2: Stock Status
Step 3: Closing Stock
Should the SEZ customer be registered in BUSY for export invoices? Or kept unregistered?
The SEZ customer should be kept registered as a type of dealer in BUSY and mention GST No. alo in the account master, while creating voucher select sale type related to SEZ.
Why is the serial number window is not opening when I enter an entry?
If the serial number window is not opening during voucher entry then make sure that serial number wise details feature should be enable from the inventory tab and in the item master.
Do I need to pay any custom duty or other charges on export shipments?
Customs duty is charged by the federal government on import and export of goods from India.
Note: As it is your legal matter need to consult to your CA or accountant for that.
Why do I need to save a voucher on the desktop before printing it?
In BUSY, there is no need to save a voucher on the desktop before printing it. You can directly print it from BUSY without the need for saving on the desktop.
What pin code should I give for locations outside India?
If the party belongs to outside India then you need to specify 999999 pin code in party master and update the last port pin code in billing/shipping window and transport details window