Frequently Asked Questions

If you added a sale voucher but want to confirm is it sale or sale return, then you can just open that voucher and see the voucher name appear on the top.

You need to check if the debit note has been entered correctly in BUSY with the correct GST amount. If not, you can edit the entry and add the correct GST amount.

If the regenerate dual voucher option is not working then make sure you have selected the voucher type or master type. Also you should have proper user rights to run the process.

If unsure to select correct party then:
 Step 1 :Identify reason for credit note
 Step 2 : Review original invoice
 Step 3 : Select relevant party
 Step 4 : Verify party details

BUSY does not provide any provision for restricting bill generation based on whether the GST return is pending or not filed. Further you can check the return status on GST portal itself.

If you received a shipment from 24 to 27 add the voucher and add items in voucher and define the quantity 24,25,26 and 27 bags add these items in voucher and save.

To give ITC( Input Tax Credit) to shipping party you can use Billing / Shipping option and select As per Billing / Shipping Details as the GST report basis during voucher entry.

You need to check the purchase entries in last year and find where the mistake was made. Once you find the mistake, correct it to ensure the payment outstanding amount is accurate.

If you create a new bill but the bill by bill window showing an old reference number, then you need to remove that by press F9 and create a new reference number.

If you have created the duplicate invoice through F12 shortcut key to copy the source voucher in BUSY and cross check the place of supply might not updated in the source voucher.