Frequently Asked Questions

If you added a sale voucher but want to confirm is it sale or sale return, then you can just open that voucher and see the voucher name appear on the top.

You need to check if the debit note has been entered correctly in BUSY with the correct GST amount. If not, you can edit the entry and add the correct GST amount.

If the regenerate dual voucher option is not working then make sure you have selected the voucher type or master type. Also you should have proper user rights to run the process.

If unsure to select correct party then:
 Step 1 :Identify reason for credit note
 Step 2 : Review original invoice
 Step 3 : Select relevant party
 Step 4 : Verify party details

BUSY does not provide any provision for restricting bill generation based on whether the GST return is pending or not filed. Further you can check the return status on GST portal itself.

If you received a shipment from 24 to 27 add the voucher and add items in voucher and define the quantity 24,25,26 and 27 bags add these items in voucher and save.

To give ITC( Input Tax Credit) to shipping party you can use Billing / Shipping option and select As per Billing / Shipping Details as the GST report basis during voucher entry.

You need to check the purchase entries in last year and find where the mistake was made. Once you find the mistake, correct it to ensure the payment outstanding amount is accurate.

Step 1: In local item wise sale type, tax is applied on each item separately.
Step 2: While in tax inclusive sale type, tax is included in the final price of the item.

If you have deleted any entry in BUSY, the process cannot be undo. You are required to re enter the deleted invoice or restore the backup before the deletion of the entry.