Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Should the SEZ customer be registered in BUSY for export invoices? Or kept unregistered?

The SEZ customer should be kept registered as a type of dealer in BUSY and mention GST No. alo in the account master, while creating voucher select sale type related to SEZ.

Why is the serial number window is not opening when I enter an entry?

If the serial number window is not opening during voucher entry then make sure that serial number wise details feature should be enable from the inventory tab and in the item master.

Do I need to pay any custom duty or other charges on export shipments?

Customs duty is charged by the federal government on import and export of goods from India.
Note: As it is your legal matter need to consult to your CA or accountant for that.

Why do I need to save a voucher on the desktop before printing it?

In BUSY, there is no need to save a voucher on the desktop before printing it. You can directly print it from BUSY without the need for saving on the desktop. 

What is the difference between local item wise and tax inclusive sale type?

Step 1: In local item wise sale type, tax is applied on each item separately.
Step 2: While in tax inclusive sale type, tax is included in the final price of the item.

How can I get my original entries restored after the agent deleted them?

If you have deleted any entry in BUSY, the process cannot be undo. You are required to re enter the deleted invoice or restore the backup before the deletion of the entry.

Can I set commission for both purchase and sales in the same entry?

No, commission cannot be set for both purchase and sales in the same entry in BUSY Accounting software. The Separate entries need to be made for commission calculation in purchase and sales.

How to separate items into two bills one with and one with remaining?

You can create Duplicate voucher by Pressing F12 shortcut key after open then required invoice in modify mode and then press F9 shortcut at Item grid to remove the item from voucher.

I am unable to scan barcodes in BUSY. What should i do?

If you are unable to scan barcodes in BUSY, then you need to check after scan on notepad and see if showing barcode number. If is not then you need your scanner.

Why isnt the production entry taking the item already created in sales?

It is not possible to use an item already created in sales for production entry in BUSY Accounting software. A separate Bill of Materials (BOM) needs to be created for production entry.
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