Frequently Asked
Questions

Q: When we charge Igst, Cgst and Sgst in sale bill?

When party belongs to other state (Inter state Transaction ) we charged Igst while party belongs to same state (Intra state transaction) we charged Cgst and Sgst both in equal portion.

Q: What are common voucher mistakes and how to correct adjustments?

The Common mistakes at the time of voucher entry are: Wrong Date, Wrong party, wrong price, etc. To correct them open that voucher in modify mode and correct them and resave again.

Q: I need help understanding Place of Supply rules in BUSY.

In BUSY place of supply depend on the party you have selected in invoice or you can change the place of supply in case of bill to ship to in BUSY

Q: How do I setup automatic billing for repeat customers?

There no provision to setup automatic billing for repeat customers in BUSY, But you can pick repeated customers details from your database through F5 in Billing/Shipping window while creating the invoices.

Q: How do I open the transport window in BUSY?

Transport Details window will open during voucher entry to enter such details as transporter, vehicle no. , place, pincode etc. This window will pop up automatically when you save the voucher.

Q: How do I cancel an invoice in BUSY

If you want to cancel an invoice in BUSY, then you need to open that invoice in modify mode and click on the "Cancelbutton. Alternatively you can press "ALT+Xto cancel it.

Q: How can I modify a bill in BUSY?

To modify a bill or voucher in BUSY, follow these steps: Step 1: Go to transactions and select voucher type. Step 2: Now click on modify mode and edit the bill and save.

Q: How can I receive notifications for completed transactions?

You can receive notifications for completed transactions in BUSY through the BUSY BNS application Additionally, you can set up event notifications in the software to receive alerts for specific events.

Q: How do I cancel BUSY invoice

If you want to cancel an invoice in BUSY, then you need to open that invoice in modify mode and click on the "Cancelbutton. Alternatively you can press "ALT+Xto cancel it.

Q: What details need to be entered when creating a credit note in BUSY?

When creating a credit note in BUSY, you need to enter details such as the original invoice number, tax amounts, and any other relevant information related to the credit being issued.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

When we charge Igst, Cgst and Sgst in sale bill?

When party belongs to other state (Inter state Transaction ) we charged Igst while party belongs to same state (Intra state transaction) we charged Cgst and Sgst both in equal portion.

What are common voucher mistakes and how to correct adjustments?

The Common mistakes at the time of voucher entry are: Wrong Date, Wrong party, wrong price, etc.
To correct them open that voucher in modify mode and correct them and resave again.

I need help understanding Place of Supply rules in BUSY.

In BUSY place of supply depend on the party you have selected in invoice or you can change the place of supply in case of bill to ship to in BUSY

How do I setup automatic billing for repeat customers?

There no provision to setup automatic billing for repeat customers in BUSY, But you can pick repeated customers details from your database through F5 in Billing/Shipping window while creating the invoices.

How do I open the transport window in BUSY?

Transport Details window will open during voucher entry to enter such details as transporter, vehicle no. , place, pincode etc. This window will pop up automatically when you save the voucher.

How do I cancel an invoice in BUSY

If you want to cancel an invoice in BUSY, then you need to open that invoice in modify mode and click on the "Cancelbutton. Alternatively you can press "ALT+Xto cancel it.

How can I modify a bill in BUSY?

To modify a bill or voucher in BUSY, follow these steps:
Step 1: Go to transactions and select voucher type.
Step 2: Now click on modify mode and edit the bill and save.

How can I receive notifications for completed transactions?

You can receive notifications for completed transactions in BUSY through the BUSY BNS application  Additionally, you can set up event notifications in the software to receive alerts for specific events.

How do I cancel BUSY invoice

If you want to cancel an invoice in BUSY, then you need to open that invoice in modify mode and click on the "Cancelbutton. Alternatively you can press "ALT+Xto cancel it.

What details need to be entered when creating a credit note in BUSY?

When creating a credit note in BUSY, you need to enter details such as the original invoice number, tax amounts, and any other relevant information related to the credit being issued.

Frequently AskedQuestions