Frequently Asked
Questions

Q: How do I retrieve the billing information from a specific date?

To retrieve billing information you need to follow some steps: Step 1: Go to the Trasaction and click on Voucher type . Step 2: Now click on Modify option and retrieve your voucher.

Q: How is invoice due date tracked when bill dates get amended?

If you change the invoice bill date then the due date in the bill by bill window will automatically changed on the basis of credit days mentioned in the party master.

Q: How do I get the item weight to auto-populate in BUSY?

BUSY does not have a feature to auto populate the item weight. You have to enter the weight of items manually either in the voucher entry or in the opening balance.

Q: Can I create a bill when the stock is going negative?

Yes you can still create a bill when the stock is going negative,but it is not recommended to do it because it may cause a stock mismatch in your company reports.

Q: I need to edit the billing and shipping details on a bill in BUSY. How can I make sure the changes are saved correctly?

TO edit billing shipping details go to: Step 1 : CLick on transactions Step 2 : Sales Step 3 : Modify Step 4 : Edit billing shipping details and save bill

Q: I want to check the effect of a sales discount before saving the voucher. Is there a way to do this in BUSY?

To check the effect of a sales discount before saving the voucher, you need to save the voucher. Without saving the voucher, you can't check the effect of a sales discount.

Q: I made some on-account entries but there is no broker attached to them in BUSY. How do I link brokers to these entries?

To link broker name in entries, you need to open that vouchers and resave them and mention the broker name in the window apear of salesman / broker then save changes.

Q: I made a receipt minutes ago but I can't find it now. How do I locate receipts I've already made?

To find receipt folllow steps: Step 1 : Click on transactions Step 2 : Then receipt Step 3 : Click on modify mode Step 4 : Enter all details of that voucher and open it

Q: How can account balances be changed at the end of a financial year? Through journal entry or any other voucher?

Changes in the account balance can be made during the closing of the financial year through any accounting voucher e.g. Journal entry or dual voucher (purchase / sale etc) in BUSY.

Q: How do I ensure the correct shipping address is selected automatically in BUSY when I create a sales order?

When you create a sales order in BUSY, the billing address of party will be automatically picked in the Billing Shipping window, you need to enter shipping address manually in it.

Find Solutions to Common Issues Related to configurations - voucher entry both

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Dealer Complaint/Issues

How do I retrieve the billing information from a specific date?

To retrieve billing information you need to follow some steps:
Step 1: Go to the Trasaction and click on Voucher type .
Step 2: Now click on Modify option and retrieve your voucher.

How is invoice due date tracked when bill dates get amended?

If you change the invoice bill date then the due date in the bill by bill window will automatically changed on the basis of credit days mentioned in the party master.

How do I get the item weight to auto-populate in BUSY?

BUSY does not have a feature to auto populate the item weight. You have to enter the weight of items manually either in the voucher entry or in the opening balance.

Can I create a bill when the stock is going negative?

Yes you can still create a bill when the stock is going negative,but it is not recommended to do it because it may cause a stock mismatch in your company reports.

I need to edit the billing and shipping details on a bill in BUSY. How can I make sure the changes are saved correctly?

TO edit billing shipping details go to:
 Step 1 : CLick on transactions
 Step 2 : Sales
 Step 3 : Modify
 Step 4 : Edit billing shipping details and save bill

I want to check the effect of a sales discount before saving the voucher. Is there a way to do this in BUSY?

To check the effect of a sales discount before saving the voucher, you need to save the voucher. Without saving the voucher, you can't check the effect of a sales discount.

I made some on-account entries but there is no broker attached to them in BUSY. How do I link brokers to these entries?

To link broker name in entries, you need to open that vouchers and resave them and mention the broker name in the window apear of salesman / broker then save changes.

I made a receipt minutes ago but I can't find it now. How do I locate receipts I've already made?

To find receipt folllow steps:
Step 1 : Click on transactions
Step 2 : Then receipt
Step 3 : Click on modify mode
Step 4 : Enter all details of that voucher and open it

How can account balances be changed at the end of a financial year? Through journal entry or any other voucher?

Changes in the account balance can be made during the closing of the financial year through any accounting voucher e.g. Journal entry or dual voucher (purchase / sale etc) in BUSY.

How do I ensure the correct shipping address is selected automatically in BUSY when I create a sales order?

When you create a sales order in BUSY, the billing address of party will be automatically picked in the Billing Shipping window, you need to enter shipping address manually in it.

Frequently AskedQuestions