Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I think there may be a discrepancy on my voucher can you take a look

We are happy to assist you, but we need more information about your voucher issue. Please describe the problem in detail so that we can provide you with the best guidance.

How can i check if the tax has been applied successfully in the sale voucher?

To check if the tax has been applied successfully in the sale voucher, you can view the tax summary in left bottom there you will see the taxable and tax amount.

Why is the GST value decreasing when making a sale bill by merging multiple quotations?

You have to check each quotation to enusre that tax has been charged correctly if in each quotation tax has been charged correctly then in sale it will automatic show correct..

When duplicating an entry, how can i avoid to re enter the date each time?

When you duplicate an voucher the same date will auto pick as the previous voucher which you have duplicated. If you want to change the date you can edit the same.

Why is the sales, tax and other fields not auto-populating in the billing module?

In sale voucher tax will apply on the basis of sale type you have selected in BUSY. Further provide more details as which other fields are not showing in the voucher?

Will enabling 'Bill from Dispatch from' impact my other billing processes in the software?

Bill From Dispatch From option can be enabled when you want to enter different dispatch address other that your company's address. So that it will not impact on other billing process.

How do I record a cash purchase from an unregistered party without using RCM?

To record a purchase from a unregistered party you need to create a party with select type of dealer as Unregistered and then select that party while entering the purchase voucher.

Is it possible to add vouchers from a previous date in BUSY Accounting software?

Yes, it is possible to add vouchers from a previous date in BUSY Accounting software. But data should not be frozen and users must have rights to add back date entries.

What details need to be entered when creating a credit note in BUSY?

When creating a credit note in BUSY, you need to enter details such as the original invoice number, tax amounts, and any other relevant information related to the credit being issued.

Why the automatic round off bill sundry not pick correctly in the voucher?

If the round off bill sundry not pick correctly in the voucher then make sure that you have configured the correct round off upper and lower in the voucher series configuration.
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