Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to remove a reference and put the rest in pending, how can I do this?

To remove reference from a voucher, you need to open that voucher in modify mode and remove the reference from the bill by bill window by press F9 and save again.

What are the steps to follow for canceling an invoice due to a data entry mistake?

To cancel an invoice due to a data entry mistake in BUSY Accounting software, you need to open the voucher and click on cancel or press Ctrl+x and cancel the voucher.

How to ensure that the right items are getting picked with correct pricing while generating bills?

As part of this process, you have the option to manually verify the invoice against your bill to ensure the correct item has been selected with accurate pricing in the BUSY

My BUSY app crashed before I could save an invoice. How can I recover the invoice?

If BUSY crashes before you save the invoice, it means that the invoice is not recorded in your database. Therefore, you need to re-enter the invoice details and save it again..

I am facing issues with bill generation for a particular bill number. How can I troubleshoot?

To troubleshoot the issues of bill generation for particular bill number you need to check that the bill number is not used before and it should not be duplicate bill number.

Is it necessary to fill in the default tax rate for apply tax in the invoice?

It is not necessary to fill in the default tax rate in BUSY accounting software as it is apply tax in the invoice according to the sale type or item master.

What does the error "school bar markup not configured for this voucher" mean in BUSY?

The error "school bar markup not configured for this voucher" in BUSY means that the markup has not be enabled for the voucher series has not been set in voucher configuration.

How do I link party master data with transactions?What is the process to connect NEDESC?

When you create vouchers in BUSY, you need to select the party in that. So that party master data automatically link to transactions.
Further, there is no provision to connect with NEDESC.

How can I adjust a batch in purchase return when the batch field is blank?

If the batch field is blank in a purchase return in BUSY, you will need to manually adjust the batch by mentioning the batch details during the purchase return voucher entry.

I paid customs duty and IGST while importing goods. How to enter this in software?

To record Custom duty and IGST on importing goods you can add the purchase voucher in BUSY. And for payment of custom duty and IGST you can generate the payment voucher.
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