Frequently Asked
Questions

Q: Why is the invoice date not updating properly when I change it in the purchase register in BUSY?

The invoice date is not updating in the purchase register even when you change it due to not saved voucher properly. So you need to resave that voucher again and check.

Q: I made changes in BUSY but they did not get updated. Why are my changes not getting saved?

Your changes may not be updated in BUSY because they were not saved properly. To fix this, you need to save your changes again and check if the issue is resolved.

Q: I added the wrong number of items to a voucher. How can I remove the extra items?

To remove the extra items from a voucher in BUSY, you can delete the extra item by selecting the item and press F9 key or can right click and delete row.

Q: I deleted an entry but it is still showing up in reports. How do I fix this?

Here are the steps to resolve this issue : Step 1: Go to House keepingmenu Step2 : Select and run reindexed database Step 3 : before proceeding this utility take backup

Q: Can you provide me with more information on purchasing items in multi-rate and local or central taxes?

In multi rate tax rate pick from each item master. if party belong to same state take local multi rate and if party belongs to other state take central multi rate.

Q: I received a payment last year that was not adjusted. How do I adjust this payment now?

If you did not adjust bill reference in payment voucher entered in the last year, then you need to modify that voucher in last year and adjust the relevant bill references.

Q: I want to remove a reference and put the rest in pending, how can I do this?

To remove reference from a voucher, you need to open that voucher in modify mode and remove the reference from the bill by bill window by press F9 and save again.

Q: What are the steps to follow for canceling an invoice due to a data entry mistake?

To cancel an invoice due to a data entry mistake in BUSY Accounting software, you need to open the voucher and click on cancel or press Ctrl+x and cancel the voucher.

Q: How to ensure that the right items are getting picked with correct pricing while generating bills?

As part of this process, you have the option to manually verify the invoice against your bill to ensure the correct item has been selected with accurate pricing in the BUSY

Q: My BUSY app crashed before I could save an invoice. How can I recover the invoice?

If BUSY crashes before you save the invoice, it means that the invoice is not recorded in your database. Therefore, you need to re-enter the invoice details and save it again..

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why is the invoice date not updating properly when I change it in the purchase register in BUSY?

The invoice date is not updating in the purchase register even when you change it due to not saved voucher properly. So you need to resave that voucher again and check.

I made changes in BUSY but they did not get updated. Why are my changes not getting saved?

Your changes may not be updated in BUSY because they were not saved properly. To fix this, you need to save your changes again and check if the issue is resolved.

I added the wrong number of items to a voucher. How can I remove the extra items?

To remove the extra items from a voucher in BUSY, you can delete the extra item by selecting the item and press F9 key or can right click and delete row.

I deleted an entry but it is still showing up in reports. How do I fix this?

Here are the steps to resolve this issue : 
Step 1: Go to House keepingmenu 
Step2 : Select and run reindexed database 
Step 3 : before proceeding this utility take backup

Can you provide me with more information on purchasing items in multi-rate and local or central taxes?

In multi rate tax rate pick from each item master. if party belong to same state take local multi rate and if party belongs to other state take central multi rate.

I received a payment last year that was not adjusted. How do I adjust this payment now?

If you did not adjust bill reference in payment voucher entered in the last year, then you need to modify that voucher in last year and adjust the relevant bill references.

I want to remove a reference and put the rest in pending, how can I do this?

To remove reference from a voucher, you need to open that voucher in modify mode and remove the reference from the bill by bill window by press F9 and save again.

What are the steps to follow for canceling an invoice due to a data entry mistake?

To cancel an invoice due to a data entry mistake in BUSY Accounting software, you need to open the voucher and click on cancel or press Ctrl+x and cancel the voucher.

How to ensure that the right items are getting picked with correct pricing while generating bills?

As part of this process, you have the option to manually verify the invoice against your bill to ensure the correct item has been selected with accurate pricing in the BUSY

My BUSY app crashed before I could save an invoice. How can I recover the invoice?

If BUSY crashes before you save the invoice, it means that the invoice is not recorded in your database. Therefore, you need to re-enter the invoice details and save it again..

Frequently AskedQuestions