Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I want the place of supply to be different from the shipping address. How do I configure this in the software?
If you don't want place of supply to be picked from shipping address, then you do not need configure anything it is by default pick from the billing address.
Can I create another item with the same name to transfer all the entries into it to avoid the previous error?
No, creating another item with the same name will not solve the error in BUSY Accounting software. You need to identify and correct the root cause of the error.
For interstate purchase invoices, IGST is not getting calculated automatically in BUSY. What do I need to do to fix this?
If you are not able to apply IGST Tax make sure that purchase type belongs to Central or IGST and also check party master should belong to other state.
Can I change the rate at the time of sale or will it be feed automatically from the item master?
If you have mention sales price in the item master it will automatically picked up during sale entry, but you can change it as per your requirement in BUSY.
When I enter a vendor bill, it's not pulling the expense into the right account. What am I doing wrong?Duplicate
While entering the voucher then make sure that for the exepnse you have selected the correct account so that it will reflect in the correct head of balance sheet.
I'm entering purchase orders in BUSY but the VAT amount is not getting populated. How can I fix this?
If in the purchase order vat amount is not getting calculate then ensure the you have selected correct Pur Type and Tax Category properly mentioned in the item master.
The date range for transactions is limited in BUSY How can I enter older transactions outside the date range
In BUSY, We can add transaction accoding to Financial Year Wise. If we want to add in any another financial Year then have to change Financial Year from Administration.
Why is my ineligible input tax credit shown under the reverse charge section instead of being added to expenses?
The ineligible input tax credit is shown under the reverse charge section because it is considered as a reverse charge expense and not eligible for claiming input tax credit.
My invoice in BUSY is not picking up taxable and non-taxable items properly. How can I separate them?
If you want to generate taxable invoice then select saletype as Item wise or
multi rate and when you geneate non-taxable invoice then select saletype
as Exempt.
If I modify an item that is already on a purchase invoice, will it affect the completed invoice?
Yes, if you modify any item in BUSY that is already used on purchase invoice, it will display the all the newly updated details on existing voucher except prices.