Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I recreate a sale invoice as a purchase invoice

To recreate sale invoice as a purchase invoice, you can recreate the sales invoice as a purchase invoice but your party should by sundry creditor instead of debtors

From where we cam create the voucher in BUSY?

To create the vouchers in BUSY then you have to click on transaction menu.
Step 1: Click on Transaction
Step 2: Then select the required voucher type
Step 3: Then Add

What taxes does BUSY automatically calculate on invoices?

In BUSY tax will charged on the basis of tax rate defined in your item and the sales type and purchase type 
you have selected in voucher

How to apply GST rates automatically in BUSY?

GST will calculate automatic in voucher for that there should be proper tax rate in item master and correct Sale Purchase Type selected by you duing voucher entry.

Some of my purchase invoices are at % GST and some are at % GST. How do I get BUSY to apply the right tax rate automatically?

To apply tax rate automatically you need to ensure your purchase type during voucher entry and also check item master it should be under correct tax rate.

Can I filter items in a bill based on valid/invalid status?How to get notified if I'm adding an invalid item while making a bill?

There is no such valid or invalid status option is available to filter the items in the bill. You have to correct it manually in the bill.

The software is not allowing me to make changes to a completed voucher. How can I edit or modify a voucher after completion?

There is many reasons by which user cannot able to modify voucher:-
1. User not having rights to modify voucher.
2. voucher getting approved by authorized user.

The changes I made to a bill in BUSY are not appearing when I view the bill again. What could be causing this?

If changes not reflecting in bill check:
Step 1 : Data entry errors
Step 2 : Filter
Step 3 : Transaction date
Step 4 : User rights

When generating GST return reports, how do I configure it to select GST details from the party master instead of shipping details?

To specify GST details from the party master instead of shipping details when generating GST return reports, select "As per party master" in the GST report basis.

How do I check the status of auto-billing in BUSY?How can I customize the content generated on auto-billed invoices in BUSY?

In BUSY, there is no such provision for auto billing.you need to enter invoice manaully. Further you can concern with your authorized channel partner for any customization.
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