Frequently Asked
Questions

Q: I cancelled a voucher in BUSY but now I need to restore it. How can I do that?

To restore a cancelled voucher in BUSY, open the list of cancelled vouchers and select the voucher you want to restore. Press Alt+X to activate the voucher again.

Q: I am unable to find the credit note invoice that was generated. Where can I find it?

To find the credit note invoice that was generate, Follow These Step: Step 1: Go to Transaction menu Step 2: Then select sales return Voucher(Cr. Note)

Q: Can I break up my ITC claimed between purchases for business and purchases for assets in BUSY?

Yes, you can break your ITC claim for purchase and assets, when post voucher choose ITC eligibility for purchase as Input goods/services and for assets choose capital goods.

Q: I want to modify a transaction but the changes are not reflecting. What should I check?

If you want to modify a transactions but the changes are not reflecting then you need to check the changes are save properly. Check after reopen the report.

Q: What information do I need to provide if I want to make a voucher for sale?

To make a voucher for sale in BUSY, you need to provide information such as the voucher number, voucher date, sale type, account name, item details, sale price.

Q: Some bills that were due April-June are showing in Sections & Why did they change sections?

The bills were changed to Sections 17 & 5 because of changes in the rules related to ineligible ITC and may be your entry comes under this section

Q: I'm unable to find the commission category under Transaction Details in BUSY. What should I do?

If you have configured salesman commision on voucher level then you can mention the salesman name with their commission in the salesman window appear while saving the voucher.

Q: Why is the total amount in my invoice different than the taxable amount plus GST?

If your invoice value and taxable value plus gst value showing different amount it is because you applied any of other expenses bill sundry after tax in voucher.

Q: Can we leave a space gap while entering the GST number in party master?

It is not recommended to leave a gap while entering the GST number in party master if you still want to leave it you can proceed with it

Q: What is the direct option for tax inclusive amount bill in the BUSY Software?

If you want to apply tax but tax is included in your price in that case select the sale/purchase type as taxinclusive and proceed for the data entry

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I cancelled a voucher in BUSY but now I need to restore it. How can I do that?

To restore a cancelled voucher in BUSY, open the list of cancelled vouchers and select the voucher you want to restore. Press Alt+X to activate the voucher again.

I am unable to find the credit note invoice that was generated. Where can I find it?

To find the credit note invoice that was generate, Follow These Step: 
 Step 1: Go to Transaction menu 
 Step 2: Then select sales return Voucher(Cr. Note)

Can I break up my ITC claimed between purchases for business and purchases for assets in BUSY?

Yes, you can break your ITC claim for purchase and assets, when post voucher choose ITC eligibility for purchase as Input goods/services and for assets choose capital goods.

I want to modify a transaction but the changes are not reflecting. What should I check?

If you want to modify a transactions but the changes are not reflecting then you need to check the changes are save properly. Check after reopen the report.

What information do I need to provide if I want to make a voucher for sale?

To make a voucher for sale in BUSY, you need to provide information such as the voucher number, voucher date, sale type, account name, item details, sale price.

Some bills that were due April-June are showing in Sections & Why did they change sections?

The bills were changed to Sections 17 & 5 because of changes in the rules related to ineligible ITC and may be your entry comes under this section

I'm unable to find the commission category under Transaction Details in BUSY. What should I do?

If you have configured salesman commision on voucher level then you can mention the salesman name with their commission in the salesman window appear while saving the voucher.

Why is the total amount in my invoice different than the taxable amount plus GST?

If your invoice value and taxable value plus gst value showing different amount it is because you applied any of other expenses bill sundry after tax in voucher.

Can we leave a space gap while entering the GST number in party master?

It is not recommended to leave a gap while entering the GST number in party master if you still want to leave it you can proceed with it

What is the direct option for tax inclusive amount bill in the BUSY Software?

If you want to apply tax but tax is included in your price in that case select the sale/purchase type as taxinclusive and proceed for the data entry

Frequently AskedQuestions