Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I think there is some problem with the backend data sync between point of sale and BUSY. How to troubleshoot this?

Please provide more information on that as what kind of sync issue you are facing in Pos billing in BUSY so that we can guide you better.

Will adding the list price field in BUSY Accounting software affect my list price only or both list price and MRP?

In BUSY, price column is a list price during voucher entry and if you entered any data in that column it will not affect the MRP column.

What is the process to generate sales and purchase vouchers in BUSY? I am unable to find the option.

TO generate sale and purhcase in BUSY go to:
Step 1 : CLick on transactions
Step 2 : Click on option sale and purchase
Step 3 : Then add voucher

Can I say "no" when asked to modify an invoice in BUSY? What happens if I say no?

Yes, you can say "no" when asked to modify an invoice in BUSY. If you say no, the invoice cannot be modified and will remain as is.

I deleted a transporter from the E-Way portal. How do I remove them from the linked sales voucher?

To remove a transporter from a voucher , open the voucher and in transport window on transporter name press F4 then select transported and delete by F8.

What is your support timings for BUSY?How do I save the voucher in BUSY after entering all details?

The support timings for BUSY software is 24/7 
If you want to save the voucher press shortcut key F2 or click on save button to save it

Why is the date automatically coming up when opening the sale option and how can I change it?

The date is automatically coming up in the sale voucher because it is set to default in the BUSY and it willl pick default last voucher date.

Do I need to enter GST details for the shipping party if it is in another state?

It is not mandatory to enter GST details ofr shipping party. Further if shipping party has the GST number then you can simply update during voucher entry.

What happens if a product is out of stock will it show up when creating an invoice?

If the product is out of stock then yes it will show while creating the voucher if you have not allow the warning for the negative stock.

What is the maximum number of copies of an invoice I can make using BUSY Accounting Software?

In regards to the maximum number of copies of an invoice using BUSY,
there's no specific limit. You can create as many copies as needed for your records.
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