Frequently Asked
Questions

Q: Can I enter a purchase with 0 item price?

Yes, you can enter a purchase with 0 price in BUSY. But it is not recommended because it will impact on your GSTR3B report and stock report.

Q: How can I locate newly created invoices in BUSY?

You can create the invoice from below steps: Step 1: Click on Transactions Step 2: Then select the required voucher and series Step 3: Then Add

Q: What is the meaning of configurations in BUSY?

Configurations is a kind of of settings that help us to do the modifications and allow us to do some changes. Such as enabling and disable the features.

Q: How can I retrieve deleted voucher in BUSY?

If the entry gets deleted from BUSY then it cannot retrieve back. you can either re enter the voucher or can restore the latest backup if have.

Q: How do I correct BUSY entry date

Open the required entry in Modify mode and change the correct Voucher Date. Pls Follow the Below Steps : Step 1: Transactions Step 2: Selet Required Voucher Type Step 3: Modify

Q: Which accounting system are supported in BUSY?

In BUSY, we have provision of double accounting system and single accounting system moreover, you can use single accounting system in payment and reciept only in BUSY

Q: Unable to feed Sale Return Entry

If you are unable to make a sale returne entry, please follow the steps below. Step 1: Check User Rights Step 2: Check in data for any custom validation.

Q: Some of my purchase invoices are at % GST and some are at % GST. How do I get BUSY to apply the right tax rate automatically?

To apply tax rate automatically you need to ensure your purchase type during voucher entry and also check item master it should be under correct tax rate.

Q: Can I filter items in a bill based on valid/invalid status?How to get notified if I'm adding an invalid item while making a bill?

There is no such valid or invalid status option is available to filter the items in the bill. You have to correct it manually in the bill.

Q: The software is not allowing me to make changes to a completed voucher. How can I edit or modify a voucher after completion?

There is many reasons by which user cannot able to modify voucher:- 1. User not having rights to modify voucher. 2. voucher getting approved by authorized user.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can I enter a purchase with 0 item price?

Yes, you can enter a purchase with 0 price in BUSY. But it is not recommended because it will impact on your GSTR3B report and stock report.

How can I locate newly created invoices in BUSY?

You can create the invoice from below steps:
 Step 1: Click on Transactions
 Step 2: Then select the required voucher and series 
 Step 3: Then Add

What is the meaning of configurations in BUSY?

Configurations is a kind of of settings that help us to do the modifications and allow us to do some changes.
Such as enabling and disable the features.

How can I retrieve deleted voucher in BUSY?

If the entry gets deleted from BUSY then it cannot retrieve back. you can either re enter the voucher or can restore the latest backup if have.

How do I correct BUSY entry date

Open the required entry in Modify mode and change the correct Voucher Date.
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Selet Required Voucher Type
Step 3: Modify

Which accounting system are supported in BUSY?

In BUSY, we have provision of double accounting system and single accounting system 
moreover, you can use single accounting system in payment and reciept only in BUSY

Unable to feed Sale Return Entry

If you are unable to make a sale returne entry, please follow the steps below.
Step 1: Check User Rights
Step 2: Check in data for any custom validation.

Some of my purchase invoices are at % GST and some are at % GST. How do I get BUSY to apply the right tax rate automatically?

To apply tax rate automatically you need to ensure your purchase type during voucher entry and also check item master it should be under correct tax rate.

Can I filter items in a bill based on valid/invalid status?How to get notified if I'm adding an invalid item while making a bill?

There is no such valid or invalid status option is available to filter the items in the bill. You have to correct it manually in the bill.

The software is not allowing me to make changes to a completed voucher. How can I edit or modify a voucher after completion?

There is many reasons by which user cannot able to modify voucher:-
 1. User not having rights to modify voucher.
 2. voucher getting approved by authorized user.

Frequently AskedQuestions