Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I undo a cancelled bill if needed instead of regenerating?

No, once a bill is cancelled, it cannot be undo. It needs to be regenerated with the correct details after pressing ctrl/alt+X for re-active cancelled voucher number.

Why are voucher numbers I enter manually turning red in BUSY?

In BUSY,when voucher number show in red colour,it means your voucher numbering is set to automatic or user dont have right to change voucher number in voucher

How do I change a sale entry to a purchase entry

To change sale invoice into purchase invoice, open the sales invoive press default shortcut key "F6and select purchase save and convert that sale invoice into purchase invoice

How do I differentiate between outward and inward supplies in BUSY?

In BUSY, outward supplies refer to sales and are recorded in the Sales Voucher, while inward supplies refer to purchases and are recorded in the Purchase Voucher.

Is it possible to pick automatic prices for items in vouchers?

Yes, if you have mentioned the sales and purchase prices in item master then it will auto pick in the price column during voucher entry in BUSY.

Can I accept online payments for invoices generated in the software?

Yes, you can accept online payment for invoices generated in the BUSY. But BUSY does have any default option to link with your any online payment platform.

Where do I click to add more lines for narration?

When you add dual inventory voucher such as Sales, Purchase, etc in BUSY, there only one line of narration and can not add more line for that.

How can I undo an entry I made by mistake?

To undo or delete entry:
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : MOdify voucher
Step 4 : Press F8 key to delete voucher

Can I convert a sale invoice to a purchase invoice

To convert sale invoice into purchase invoice, open the sales invoive press default shortcut key "F6and select purchase save and convert that sale invoice into purchase invoice

Can I copy and paste the address into my voucher?

Yes, you can copy and paste the address in the billing shipping window during voucher entry, otherwise the billed party address is mentioned in the party master.
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