Frequently Asked Questions

No it is not necessary that all the products have the same HSN codes 
every product have different HSN codes according to the description of the product

It is taking time to open the entry because the software may be processing a large amount of data or there may be technical issues causing delays.

In BUSY, you can identify which entry belongs to whom by checking the account name or party name mentioned in the entry or in the relevant report.

Yes, you can enter a purchase with 0 price in BUSY. But it is not recommended because it will impact on your GSTR3B report and stock report. 

You can create the invoice from below steps:
 Step 1: Click on Transactions
 Step 2: Then select the required voucher and series 
 Step 3: Then Add

Configurations is a kind of of settings that help us to do the modifications and allow us to do some changes.
Such as enabling and disable the features.

If the entry gets deleted from BUSY then it cannot retrieve back. you can either re enter the voucher or can restore the latest backup if have.

Open the required entry in Modify mode and change the correct Voucher Date.
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Selet Required Voucher Type
Step 3: Modify

In BUSY, we have provision of double accounting system and single accounting system 
moreover, you can use single accounting system in payment and reciept only in BUSY

If you are unable to make a sale returne entry, please follow the steps below.
Step 1: Check User Rights
Step 2: Check in data for any custom validation.