Frequently Asked Questions

Q: The changes I made to a bill in BUSY are not appearing when I view the bill again. What could be causing this?

If changes not reflecting in bill check: Step 1 : Data entry errors Step 2 : Filter Step 3 : Transaction date Step 4 : User rights

Q: When generating GST return reports, how do I configure it to select GST details from the party master instead of shipping details?

To specify GST details from the party master instead of shipping details when generating GST return reports, select "As per party master" in the GST report basis.

Q: How do I check the status of auto-billing in BUSY?How can I customize the content generated on auto-billed invoices in BUSY?

In BUSY, there is no such provision for auto billing.you need to enter invoice manaully. Further you can concern with your authorized channel partner for any customization.

Q: I think there is some problem with the backend data sync between point of sale and BUSY. How to troubleshoot this?

Please provide more information on that as what kind of sync issue you are facing in Pos billing in BUSY so that we can guide you better.

Q: Will adding the list price field in BUSY Accounting software affect my list price only or both list price and MRP?

In BUSY, price column is a list price during voucher entry and if you entered any data in that column it will not affect the MRP column.

Q: What is the process to generate sales and purchase vouchers in BUSY? I am unable to find the option.

TO generate sale and purhcase in BUSY go to: Step 1 : CLick on transactions Step 2 : Click on option sale and purchase Step 3 : Then add voucher

Q: Can I say "no" when asked to modify an invoice in BUSY? What happens if I say no?

Yes, you can say "no" when asked to modify an invoice in BUSY. If you say no, the invoice cannot be modified and will remain as is.

Q: I deleted a transporter from the E-Way portal. How do I remove them from the linked sales voucher?

To remove a transporter from a voucher , open the voucher and in transport window on transporter name press F4 then select transported and delete by F8.

Q: What is your support timings for BUSY?How do I save the voucher in BUSY after entering all details?

The support timings for BUSY software is 24/7 If you want to save the voucher press shortcut key F2 or click on save button to save it

Q: Why is the date automatically coming up when opening the sale option and how can I change it?

The date is automatically coming up in the sale voucher because it is set to default in the BUSY and it willl pick default last voucher date.

Solutions to common issues related to Configurations — Voucher Entry Both.

Support

Step-by-step Answers

The changes I made to a bill in BUSY are not appearing when I view the bill again. What could be causing this?

If changes not reflecting in bill check:
 Step 1 : Data entry errors
 Step 2 : Filter
 Step 3 : Transaction date
 Step 4 : User rights

When generating GST return reports, how do I configure it to select GST details from the party master instead of shipping details?

To specify GST details from the party master instead of shipping details when generating GST return reports, select "As per party master" in the GST report basis.

How do I check the status of auto-billing in BUSY?How can I customize the content generated on auto-billed invoices in BUSY?

In BUSY, there is no such provision for auto billing.you need to enter invoice manaully. Further you can concern with your authorized channel partner for any customization.

I think there is some problem with the backend data sync between point of sale and BUSY. How to troubleshoot this?

Please provide more information on that as what kind of sync issue you are facing in Pos billing in BUSY so that we can guide you better.

Will adding the list price field in BUSY Accounting software affect my list price only or both list price and MRP?

In BUSY, price column is a list price during voucher entry and if you entered any data in that column it will not affect the MRP column.

What is the process to generate sales and purchase vouchers in BUSY? I am unable to find the option.

TO generate sale and purhcase in BUSY go to:
Step 1 : CLick on transactions
Step 2 : Click on option sale and purchase
Step 3 : Then add voucher

Can I say "no" when asked to modify an invoice in BUSY? What happens if I say no?

Yes, you can say "no" when asked to modify an invoice in BUSY. If you say no, the invoice cannot be modified and will remain as is.

I deleted a transporter from the E-Way portal. How do I remove them from the linked sales voucher?

To remove a transporter from a voucher , open the voucher and in transport window on transporter name press F4 then select transported and delete by F8.

What is your support timings for BUSY?How do I save the voucher in BUSY after entering all details?

The support timings for BUSY software is 24/7 
If you want to save the voucher press shortcut key F2 or click on save button to save it

Why is the date automatically coming up when opening the sale option and how can I change it?

The date is automatically coming up in the sale voucher because it is set to default in the BUSY and it willl pick default last voucher date.

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