Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I posted a consolidation entry but it is showing up in the wrong period. How can I change the date or period for an entry after posting it?
To change the date of a entry after posting it, you need to open that voucher in modify mode then change the date and save changes.
I gave a discount on a BUSY sales voucher but it reduced the total bill amount, not the taxable amount. What is wrong?
If you apply the discount after the gst in that case it will not reduce your taxable value so apply the discount before applying the tax
The voucher number in BUSY is generated per invoice. How can I create a single voucher number for multiple invoices under one parcel?
No, in BUSY, we do not have any option to generate one E-way bill for multiple invoices.Each Invoice needs to have its own seperate E-way Bill.
I am trying to generate an invoice but the billing details are not populating automatically. What could be the reason for this?
The billing details automatically pick in the billing shipping details window on the basis of key field which are party name, mobile number and email Id.
I need to add PIN codes and station details to my invoices in BUSY. Where can I enter this information?
If you want to add The PIN codes and station details in BUSY you can add it in
the account master and transport details window in BUSY
I want to generate a regular invoice but the system is automatically creating an e-invoice. What should I do?
To generate a regular invoice, but the system is automatically creating an e-invoice, you need to set N to E-invoice generation to generate a regular invoice.
Why is the company verifying for the account set up on an external system and denying the verification?
I'm sorry, but I cannot provide an answer to this question as it is incomplete and lacks context. Please provide more information or clarify the question.
What do I do if I see a debit balance for a party in the purchase voucher section?
If you see a debit balance for a party in the purchase voucher section it means party is liable to pay the balance to your company.
What will be displayed in the voucher for a local partys tax and for a central partys tax?
For local party the tax will be displayed as CGST and SGST and for central party the tax will be displayed as IGST in the voucher.
What Sale types should be used for recording different types of GST transactions
If you want to enter different gst rate items in one sale invoice you can select local multirate or center multirate as sale type in voucher.