Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I made a mistake while creating invoice in BUSY How can I correct it?

If you made a mistake while creating invoice you need to open the voucher and you can modify the changes and correct it then save it

What to do if vehicle number is not available for a vehicle in invoicing?

If vehicle number is not available for a vehicle in invoicing using BUSY, you can leave the field blank or enter the transporter's GST number instead.

Why am i unable to enter order or quotation with zero quantity in BUSY?

No, you cannot create order or quotation with zero quantity in BUSY. Quantity of item must be enter in order to save order or quotation voucher.

What is the shortcut method to add a parties GST number to their account?

The shortcut method to add a party's GST number to their account in BUSY is to press ALT+M for modifying the parties account while creating voucher.

What is the shortcut key for creating a new item while creating a invoice?

If you creating a invoice and need to create new item, put cursor on item name row and press F3 key to create new item master.

The shipping bill number I entered is showing an error. What could be wrong?

If the entered shipping bill number is showing an error during voucher entry, ensure to specify the correct shipping bill number according to the established norms.

What Sale types should be used for recording different types of GST transactions

If you want to enter different gst rate items in one sale invoice you can select local multirate or center multirate as sale type in voucher.

How can I set a vendor invoice to % taxable value in BUSY?

To set a vendor invoice to 100% taxable value in BUSY, you can enter the total invoice amount as the taxable value while creating the invoice.

The sales return amount is showing incorrect. How can I get it fixed?

If your sales return amount is showing incorrect, then you can fix it by modify the sales return voucher and correct the mistake and save again.

Can you advise me on which voucher to use for a particular entry?

In BUSY, you can add different type of vouchers from the transactions menu. You can choose the voucher which is relevant to the nature of transaction.
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